Ratings based on 176 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
Good service , friendly staff , bed was comfortable
Comment from Hotel Management
7 Oct 2024 by Jackie, Hotel Management
We are pleased you enjoyed your stay and look forward to seeing you again
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Jackie, Hotel Management
Hi Lisa thank you for the lovely 5 out of 5 review we hope to see you again soon
by A verified traveler
I'll be back
Posted 22 Aug 2024 on HotelsThe Charnwood is an American style Motel, The rooms are in blocks at ground level and you park your car outside your room. No stairs, just take your luggage out of the car boot and walk 4 or 5 steps through the dor of your room. The shower head is big and square and wonderful, the bed is better tha the one I sleep in at home, (I cannot say that about any other hotel I have ever stayed in) The hotel is literally 5 minutes from J22 of the M1 but is really quiet at night. I love this place, it's the second time I have stayed here, and next time I come down to Coalville I shall stay here again.
Comment from Hotel Management
23 Aug 2024 by Jackie, Hotel Management
Hi Martin, We are glad you enjoyed your stay and look forward to seeing you again
by A verified traveler
Posted 29 Jul 2024
This is a 3 star venue and is good at that star rating our room was clean and tidy the bed was comfortable the shower was excellent. The food is good and plentiful, there is a lorry park opposite which can be noisy and a bit diesely. But would use again 👍👍
Comment from Hotel Management
2 Aug 2024 by Jackie, Hotel Management
I am sorry the Lorry park put a dampner on your stay but we do hope to see you again
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Jackie, Hotel Management
Thank you for taking the time to leave us a review
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Jackie, Hotel Management
Thank you for taking the time to leave us a review
by A verified traveler
Disappointing at best...
Posted 18 Jul 2024 on HotelsVery dated and poor condition rooms. Breakast was very average. Business stay for one night as a trial ahead of other work we are due to do in the area but we will look for accommodation elsewhere for the remainder of our project.
Comment from Hotel Management
2 Aug 2024 by Jackie, Hotel Management
We are sorry you were disappointed with your stay. If you would like to give us a call to discuss further and to resolve this we will be happy to help
by A verified traveler
Posted 15 Jul 2024
The rooms were clean, shower was hard to regulate, they are well looked after, the staff friendly and helpful. The only problem is the noise from the lorry park next door. There was a constant hum that you could hear in the room, it was hard to sleep and never stopped. The hotel needs to do something about it as the most important is sleep.
Comment from Hotel Management
18 Jul 2024 by Jackie, Hotel Management
Thank you for taking the time to leave us a review
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Jackie, Hotel Management
Thank you for taking the time to leave us a review Anthony
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Jackie, Hotel Management
We are glad you enjoyed your stay with us and hope to see you again soon.
