Ratings based on 670 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
We had a long drive up north and stopped here for the night we got in late around 11: PM and the staff was very helpful and we had a nice quiet restful night with warm breakfast in the morning. Very convenient off the highway
Comment from Hotel Management
29 Oct 2024 by abbey, Hotel Management
Dear Stacy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by abbey, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Oct 2024
Excellent service
Comment from Hotel Management
20 Oct 2024 by abbey, Hotel Management
Dear Syech,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 18 Oct 2024
Nice property - spacious room - wonderful staff
Dislike - too many cats & kittens roaming the property trying to get in whenever the door is open.
Lots of bird poop on front sidewalk - trees are full of birds above.
Comment from Hotel Management
20 Oct 2024 by abbey, Hotel Management
Dear James,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 14 Oct 2024
Convenient location. Good value.
Comment from Hotel Management
15 Oct 2024 by abbey, Hotel Management
Dear Linda,Thank you for completing the survey regarding your recent stay at our property.Your business IS essential to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 7 Oct 2024
I always stay here and part of the reason is because they have baths in their rooms. The bathtub didn’t work. There was a bug in the room kinda scary but no big deal. I’ll still stay here again.
Comment from Hotel Management
8 Oct 2024 by abbey, Hotel Management
Dear Kathleen,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 1 Oct 2024
Rooms were remodeled and clean. Staff was friendly. Hitel convenient to the freeway.
Comment from Hotel Management
2 Oct 2024 by abbey, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 25 Sep 2024
Excellent 👌
Comment from Hotel Management
25 Sep 2024 by Management, Hotel Management
Thank you for taking the time to write. We appreciate you rating us a 5 and we look forward to your return.
by A verified traveler from Santa Monica
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Abbey, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 30 Aug 2024
We can’t sleep all night
Because the room smell very bad
We had headaches for the olor
Smell like pet pipí very bad
I told in the office but they can’t do nothing
Bad nigh
We can’t rest
Comment from Hotel Management
30 Aug 2024 by Management, Hotel Management
Thank you for taking the time to write. Our housekeeping team does their best to maintain and keep the room clean and free of odors. We will continue to make improvements. We value your feedback, and we hope you give us another opportunity.
