Ratings based on 427 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Chelmsford
Posted 10 Oct 2024
very quite
Comment from Hotel Management
11 Oct 2024 by GM, Hotel Management
Dear Hemant, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. It will help improve our guest experience. We do apologize for the inconvenience that you had during your stay. We do hope that you will give us another chance in the future, and we look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 21 Sep 2024
I felt safe and the property seemed fairly clean. The breakfast kinda sucked though...waffles, cereal and some kind of bagel. No eggs. No eggs = not breakfast. Coffee was kind of weird too.
Comment from Hotel Management
23 Sep 2024 by GM, Hotel Management
Dear Maxwell, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. It will help us understand what our guest need and want during their stay. We do apologize for not meeting your expectations and will be sure to pass along your feedback to the correct department. We look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by GM, Hotel Management
Dear Terry, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. We are happy to hear that you enjoyed your stay with us. We do look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 11 Sep 2024
Not too bad
Comment from Hotel Management
11 Sep 2024 by GM, Hotel Management
Dear Aaron, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. We like to hear from our guests so that we may correct any issues that may have occurred during your stay so that it may not happen again. We look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by GM, Hotel Management
Dear Kashika, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. We always, enjoy hearing from our returning guest and that you enjoy staying here with us. As always, we look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 9 Sep 2024
We like this hotel because it’s close to Surfside beach and it’s satisfactory to our needs with pricing and cleanliness. Food choices and shopping are exceptional in this area. Staff is always accommodating and friendly.
Comment from Hotel Management
10 Sep 2024 by GM, Hotel Management
Dear Susan, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. We always enjoy having you stay with us. We are always happy to hear from our guests and to hear that you enjoyed your stay. As always, we look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear David, Thank you for taking the time to submit a review about your recent stay with us. We appreciate your business and thank you for giving us a Rating of 5 out of 5. Your feedback is very important to us. We do look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 9 Sep 2024 on Hotels
They stay was great as always, the staff was everything and more. The only problem I had was there was a roach in my room but other than that my stay was perfect
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Kashika, Thank you for taking the time to submit a review about your recent stay with us. We appreciate your business and glad that we got a 10 out of 10. Your feedback is very important to us and we will be sure to pass along the issue that you had to the correct department so that we may get the issue fixed. We do look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
Posted 3 Sep 2024
The bed was super hard and our front door had dirt on it. Our phone did not work.
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Shelly, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is very important to us. It will help us know the issues that the guest have so that we may correct them. We do apologize about the issues that you had during your stay. We do hope that you will give us another chance in the future.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
by A verified traveler
I will definitely stay again!
Posted 31 Aug 2024 on HotelsStaff was super polite and accommodating. Room overall was clean but did have a slightly moldy smell and there was mold on some of the art on the wall. The property was quite and the pool was clean as well.
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Amber, Thank you for taking the time to submit a review about your recent stay with us. Your feedback is especially important to us. We are happy to hear that you enjoyed your stay. We do look forward to seeing you again soon.Kind Regards,Amber Dyson and your friends at Quality Inn Clute/Freeport
