Ratings based on 16 Verified Reviews

3.5 out of 5
100% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2024 on Hotels
1 out of 5
by A verified traveler from Cluj

Posted 31 Aug 2019
Horrible hotel, no air conditioner, nasty rooms, never again
Comment from Hotel Management
17 Oct 2019 by Miha, Hotel Management
We are sorry because you didn't like it. We try to change our hotel everyday to be better. Thank you for your review, we will try to make it better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2019 on Hotels
1 out of 5
by A verified traveler

I had to look for another accommodation

Posted 11 Jun 2019 on Hotels
reception closed between 23-07 no one responds to the displayed phone
1 out of 5
by A verified traveler

Not good at all.

Posted 22 Apr 2019 on Hotels
The place is very badly located and stupidly designed rooms. The information on Hotel.com site is misleading. The room does look nice, but it completely non-functional and even can create real danger for the guests. The glass doors to the bathroom and shower do not comply with any safety standards, i.e. these doors can easily be broken and/or the guests will be injured as there are no protective wording and identification on the doors. Also there is no wardrobe in the room – not possible to hang-up shirts or trousers. There are no chairs in the room. Room is much less than 215 sq feet (20 sq meters) and there is no separate sitting area, as it was promised on the Home.com site. The local road to the hotel is not sealed and it is very easy to damage the car. The staff is very friendly and they have assisted us by providing dinner. But the manager should be trained in the hotel business or not to be part of Hotel.com offered properties.
3 out of 5
by A verified traveler

Remote and not easy to get to

Posted 19 Oct 2018 on Hotels
On top of a hill and pretty far from the center of Cluj, the location would be very nice for relaxation and meditation but not for tourists who come to visit Cluj. Beautiful room but it looked and smalled like the bed sheets were not washed since the last guest. The air freshener that’s usually get sprayed after cleaning a hotel room was very lasting even after I opened the window for a few mins to get rid of it. . The end of the road to get to the hotel is not paved for maybe 1/2 km. Adequate breakfast.
Comment from Hotel Management
22 Oct 2018 by oana, Hotel Management
thank you for this review. we need it to improve and make it better. we assure you that the sheets were very washed, maybe we didn't used laundry softener as much as usual. we are sorry for that. fixing the road is on our to do list for this year. hope to visit us again. wish you the best
5 out of 5
by A verified traveler

Good hotel

Posted 11 Aug 2018 on Hotels
New hotel a bit far away from center
Comment from Hotel Management
20 Mar 2019 by oana, Hotel Management
thank you for review. hope u enjoyed the stay here :)
3 out of 5
by A verified traveler

Posted 2 Aug 2018 on Hotels
Comment from Hotel Management
20 Mar 2019 by oana, Hotel Management
thank you for review, hope you enjoyed the stay on our location!
5 out of 5
by A verified traveler

Posted 31 Jul 2018 on Hotels
Comment from Hotel Management
20 Mar 2019 by oana, Hotel Management
thank you for review! hope you enjoyed the stay at our location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2023 on Hotels