Ratings based on 252 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
It was good for the price
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Hello Juliette, We're pleased to hear that you found value during your stay. Your feedback is appreciated as we continuously aim to provide a positive guest experience. We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Michelle, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any feedback you may have from your experience. Your insights will help us improve our services for future guests.
by A verified traveler
Posted 20 Oct 2024
8
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Robert,We're sorry to hear your experience didn't meet expectations. Your feedback is valuable for our continuous improvement. Feel free to reach out to our management team with further details.
by A verified traveler
Posted 13 Oct 2024
The price was crazy $169 per night and the so called continental breakfast was disgraceful, will never stay her again!
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Clint, We apologize for any disappointment you experienced with the breakfast offerings. Guest feedback helps us improve, so we recommend sharing your detailed thoughts with hotel management for future stays. Your input is valuable in ensuring we meet our guests' expectations.
by A verified traveler
Posted 7 Oct 2024
We booked this and called to cancel within a half hour of doing and of course they wouldn't let us, well we could of with a $300 fee. We booked 2 rooms but when I realized how far away it was from where we were at it was very inconvenient to drive for a night so sleep.
We are in town for the covered bridge festival and couldn't get our camper here until Monday.
We stayed 1 night only but had to pay for 3 nights.
The hotel itself was not bad at all, except for parking.
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Michelle,We apologize for any inconvenience you experienced with your reservation. Our cancellation policy is in place to ensure all our guests are accommodated fairly. We appreciate your feedback on our hotel and will take your parking concerns into consideration for future improvements. Thank you for staying with us and we hope you enjoyed the Covered Bridge Festival.
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Roberta, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any details about your stay so we can address any issues. Hope to welcome you back for a better experience next time!
by A verified traveler
Posted 22 Jul 2024 on Orbitz
Awful
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Hello Precious, We appreciate your feedback and apologize for any inconvenience you may have experienced. Should you wish to discuss your stay further, please feel free to reach out to our management team. Your comments help us improve our services for future guests. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 21 Jul 2024 on Orbitz
Place was clean and sleep was comfy.
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Hello Bettina,We are delighted to hear that you found our hotel clean and had a comfortable sleep during your stay. We strive to provide a relaxing environment for all our guests to enjoy their time with us. Your feedback is appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 1 Jul 2024
I thought the room was exceptionally clean, and the staff was very helpful.
Comment from Hotel Management
1 Jul 2024 by Manager, Hotel Management
Hello Debbie,We are delighted to hear that you found our rooms exceptionally clean and our staff very helpful. Providing a clean and comfortable environment for our guests is our top priority. Should you require any assistance in the future, please do not hesitate to reach out to us.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Anahy,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
