Ratings based on 757 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
A group came in at 2am and made so much noise we could not sleep. Front desk did nothing about it.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Dear Zabeth, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I'm looking forward to having you again as a guest.Best Regards,Dipti Amin
by A verified traveler from Big Lake
Posted 10 Nov 2024
Had a little trouble with the tv but was fixed quickly
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Dear Leann, Thank you for your review and for choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest.Best Regards,Dipti Amin
by A verified traveler
Posted 27 Oct 2024
Everything was good except our tv wasn’t working properly. Breakfast was great & location was very convenient.
Comment from Hotel Management
31 Oct 2024 by Customer Service, Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. I'm glad to hear that you enjoyed your stay, and I look forward to welcoming you back as our guest.
by A verified traveler
Posted 23 Oct 2024
Be careful with pets at this location, there's no way to register them prior to showing up, there are no cats allowed, and it costs $25 per dog per night. $100 fine if you leave them in the room alone for any length of time, no matter how well trained they are. Staff tries to be helpful, but the policies are a bit stifling for a "pet-friendly" advertisement, more like "unfortunately we allow pets" situation. Super friendly staff, though!
by A verified traveler
Posted 16 Oct 2024
I especially liked the breakfast and breakfast dining area.
Comment from Hotel Management
18 Oct 2024 by Customer Service, Hotel Management
Dear Nancy, Thank you for your positive feedback about our hotel. We pride ourselves on catering to our guests' needs in the best way possible. If you plan to visit our area soon, please give us a call.
by A verified traveler
Posted 13 Oct 2024
Great experience and stay.
Comment from Hotel Management
18 Oct 2024 by Customer Service, Hotel Management
Dear Wallace, Thank you for your review and for choosing our hotel. I'm glad that you enjoyed your stay, and I look forward to welcoming you again as a guest.
by A verified traveler
Posted 30 Sep 2024
It was very clean and comfortable.Not many dining options close by.
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
Dear Jodi, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I look forward to having you as a guest again.
by A verified traveler
Posted 24 Sep 2024
Hotel rooms smelled a little old. Some more updates needed, you can tell management is working on them
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
Dear Jessica, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back
