Ratings based on 586 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
German roach on the head viard. However it was dizzy, so it must of ate the pesticide. The sprayer were outside spraying...
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by steve, Hotel Management
Dear Susan.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager
by A verified traveler
Posted 22 Oct 2024
The staff was very helpful.
Comment from Hotel Management
23 Oct 2024 by Steve, Hotel Management
Dear Dennis.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager
by A verified traveler
Posted 18 Sep 2024
It didn't appear that the room was freshly prepared before I arrived (there were no tissues in the bathroom, the sheets still had some stains on it). I know for the price point this may be expected, but I think it would benefit the property to double check the rooms and consider the condition - would they stay there if they were a guest? Additionally, the AC was very humid in the room and there were cigarette butts and open beer bottles hugging the stairs when I arrived. Again, for the price point, that may come with the territory, but as a younger single woman, I preferred to stay in my room because I felt safer in there than going outside and wandering the property.
Comment from Hotel Management
23 Oct 2024 by Steve, Hotel Management
Dear Lesley.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager
by A verified traveler from Lafayette
Posted 8 Sep 2024
It has a good location
Comment from Hotel Management
11 Oct 2024 by Steve, Hotel Management
Dear Jose.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager
by A verified traveler
Posted 30 Aug 2024
They have hot tub listed but they do not in fact have a hot tub or anything
Comment from Hotel Management
23 Oct 2024 by Steve, Hotel Management
Dear Mark.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager
by A verified traveler
Posted 9 Aug 2024 on CheapTickets
Smell bad. Beds did not look clean. The mattress pads were nasty like spots and spiders coming out of covers. NEVER AGAIN.
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler from Natchitoches
Posted 22 Jul 2024
Abit dated, bathroom had a faint smell of urine, sheets had stains that came off with me hand washing them. Bed was highly uncomfortable. Not bad for $70 a night.
