Ratings based on 479 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Close to beautiful attractions like Abraham Lake, Crescent Falls, etc.
by A verified traveler
Posted 10 Oct 2024
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by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 7 Oct 2024
We paid for the view.
Comment from Hotel Management
8 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback, and we’re glad to hear you chose to stay with us for the beautiful surroundings.Our location is known for its stunning natural views, and we strive to ensure that all guests enjoy the serene environment. We apologize if the experience didn’t fully meet your expectations, and we appreciate your feedback as it helps us improve. Please know that the views are a highlight of our resort, and we hope you were able to enjoy the beauty of the area during your stay.We look forward to welcoming you again in the future and providing an even better experience.
by A verified traveler
Posted 5 Oct 2024
Should be called David Thompson RV resort. Leaving out the RV is key. This is not a resort. The actual room instayed in a fairly nice, but no heat
I had it cranked but apparently they had not turned on the boiler yet. It was cold gettting out of shower. I know it was the end of sept but the restaurant had very limited option. Only blaburger or chicken sandwich was available at the restaurant, the drink optios were diet pepsi or 7up. Thst was it. I personally would not stay here again for the 170 bucks i paid.
Comment from Hotel Management
8 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at David Thompson RV Resort. We sincerely apologize for any inconvenience you experienced during your stay.As we approach the end of September, some of our services become more limited due to seasonal changes. Regarding the room heating, there is a heater switch inside each room, but it appears there may have been a misunderstanding. We regret that the boiler had not been fully activated during your stay. For future visits, please don't hesitate to notify the front desk if you're experiencing any issues with the temperature, as we are happy to assist.We also understand your disappointment with the dining options. Towards the end of the season, our menu is more limited, and we apologize that this was not communicated more clearly at the time of your visit.
by A verified traveler
Posted 5 Oct 2024
The worst’s total experience we had, no hair dryer, no electrical heat tea pot, and the worst thing is their wifi signals are so bad! Because that area doesn’t have the mobile signal, so the wifi is very important, but the room we have there is no wifi signal as well, we asked the service to change the room, she refused
Comment from Hotel Management
8 Oct 2024 by Front Desk, Hotel Management
Thank you for sharing your experience with us, and we sincerely apologize that your stay did not meet your expectations.David Thompson RV Resort is located in a remote area, and unfortunately, there is no cell phone coverage or access to city power. We rely on satellite-based Wi-Fi to provide basic connectivity, primarily for emergency use. We understand how important internet access is, especially with the lack of mobile signal, but due to the nature of the location, the signal strength can be inconsistent, particularly in certain areas of the resort.Regarding the lack of a hair dryer and electric kettle, we do offer these amenities upon request at the front desk, and we’re sorry if this was not made clear during your stay. As for your request to change rooms, we regret that we were unable to accommodate you at the time.We appreciate your feedback and will work on improving communication with our guests about the available amenities and services. Thank you again for your understanding, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 1 Oct 2024
Good location but our room was bland (nothing on walls) and looked like it still needed to be finished reno-wise
Comment from Hotel Management
8 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback, and we’re glad to hear that you appreciated our location.We apologize that your room felt unfinished and bland. Some of our rooms are undergoing phased updates, and we are continually working to improve the décor and overall experience for our guests. We appreciate your patience as we make these improvements.Your feedback is valuable to us, and we will take it into consideration as we continue with renovations to ensure future stays are more comfortable and visually appealing. We hope to welcome you back in the future to experience the changes.
by A verified traveler
Posted 30 Sep 2024
Found this property to be not that nice. Curtains in room were very dirty and window sills were full of dead bugs. Shower bar in bathroom was broken, t.v. remote did not work. Rooms were not that clean and the surrounding property was very unkept.
Comment from Hotel Management
1 Oct 2024 by FRONT DESK, Hotel Management
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are very important to us, and we apologize for the issues you encountered with the curtains, windowsills, shower bar, and TV remote.We understand how frustrating this must have been, and we wish you had reached out to our front desk during your stay. Our housekeeping and maintenance teams are always available to address any concerns immediately, and we would have been more than happy to resolve these issues for you right away.Please know that we are taking your comments seriously and will ensure these areas are addressed to prevent similar experiences in the future. We hope you will give us another opportunity to provide you with a much-improved stay.
