Ratings based on 2,953 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great time spent
Comment from Hotel Management
24 Nov 2024 by Chris , Hotel Management
Dear Garry, Thank you for your great review. We are happy to know that you had a wonderful time with us. We loved having you as our guest and we hope to have the pleasure of hosting you again soon. Warm regards, Guest Services
by A verified traveler
Posted 24 Nov 2024
Friendly staff - clean room - parking avaialae u fortunately at an extra cost but convenient as it’s on premises
Comment from Hotel Management
24 Nov 2024 by Thelma, Hotel Management
Thank you for taking the time to write a review and share your thoughts with us. We are pleased to hear that the cleanliness and our friendly staff met your expectations. We do appreciate the feedback provided and hope to have you visit again soon. Warm Regards, Guest Services
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Chris , Hotel Management
Dear Hilary, Thank you for spending time with us and for your great review. We're delighted to know that you had a wonderful stay and we were able to live up to the expectations you had of us. We appreciate your business and support and look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes. Warm regards, Guest Services
by A verified traveler
Posted 24 Nov 2024
Very convenient location, clean, easy stay.
Comment from Hotel Management
24 Nov 2024 by Chris , Hotel Management
Dear Karni, Thank you for your great review. We are happy to hear that you enjoyed your time with us, and our convenient location and clean property contributed to your great experience staying with us. We truly appreciate you choosing Country Inn & Suites Niagara Falls, and we look forward to the pleasure of welcoming you back on your next visit. If there's anything that we can do to make your future stays even better, please don't hesitate to let us know. Best regards, Guest Services
by A verified traveler
Posted 24 Nov 2024
Great experience
Comment from Hotel Management
24 Nov 2024 by Chris , Hotel Management
Dear Alan Philip, Thank you for being our guest and for your great review. We are glad to hear that you had a wonderful time with us. It makes us happy knowing our guests left feeling satisfied. We loved having you as our guest and we look forward to welcoming you back next time you are back in town. If there's anything that we can do to make your future stays even better, please don't hesitate to let us know. Thanks & regards, Guest Services
by A verified traveler
Posted 23 Nov 2024
GREAT LOCATION, within walking distance to Clifton Hill and all it's awesome dining & entertainment options, as well as views of the Falls & great parks!
Fantastic swimming pool!
Excellent, friendly staff!
A
Comment from Hotel Management
23 Nov 2024 by Chris , Hotel Management
Dear Trevor, Thank you for taking the time to write us a fantastic review. We are delighted to know that you had a wonderful time in Niagara Falls and our convenient location, heated indoor pool and outstanding customer service all contributed to your amazing experience and made your stay memorable. We appreciate your business and support and look forward to having the pleasure of hosting you again soon. Warm regards, Guest Services
by A verified traveler
Posted 22 Nov 2024
Great place to stay near the Niagara Falls. The staff was super friendly and helpful! The Christmas decorations were beautiful and felt homely. Would recommend staying and would stay again.
Comment from Hotel Management
23 Nov 2024 by Chris , Hotel Management
Dear Ambar, Thank you for being our guest and for writing us an amazing review. We are so delighted that you chose to stay with us and had a wonderful experience. We are also pleased to know that our convenient location, outstanding customer service and comfy and festive decoration left a favorable impression and made your stay more enjoyable. As a valued guest, your satisfaction and recommendation mean a lot to us. We loved having you as our guest and we look forward to welcoming you back soon again for another fantastic experience. Thanks & regards, Guest Services
by A verified traveler
Posted 22 Nov 2024
Nice hotel, would stay there again, great value
Comment from Hotel Management
22 Nov 2024 by Chris , Hotel Management
Dear Jay, Our pleasure hosting you during your recent visit to Niagara Falls. Thank you for your wonderful review. We are delighted to know that you enjoyed your stay and found our hotel great value for money. We loved having you as our guest and we look forward to welcoming you back soon again for another fantastic experience. Until then our best wishes! Thanks & regards, Guest Services
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Chris , Hotel Management
Dear Trent, Thank you for spending time with us and for your great review. We're pleased to know that you enjoyed your time with us. We appreciate your business and support and look forward to welcoming you back next time you are back in town. If there's anything that we can do to make your future stays even better, please don't hesitate to let us know. Warm Regards, Guest Services
by A verified traveler
Posted 22 Nov 2024
Everything was great.
Comment from Hotel Management
22 Nov 2024 by Chris , Hotel Management
Dear Regina, Thank you for your fantastic review. We are delighted to know that you had a wonderful stay. It makes us happy knowing our guest left feeling satisfied. We appreciate your positive comment and it motivates us to keep delivering the best guest experience possible. We loved having you as our guest and we look forward to welcoming you back soon again for another enjoyable experience. Thanks & regards, Guest Services
