Ratings based on 1,854 Verified Reviews

3.8 out of 5
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jan 2025
We love the location, always clean. Nice breakfast & free parking
Comment from Hotel Management
18 Jan 2025 by General Manager, Hotel Management
Dear John, Thank you for the generous review and for being a loyal guest. We enjoy hearing from our regular visitors, and we are pleased we exceeded your expectations once again. We appreciate you mentioning how much you loved our fantastic location along with our breakfast buffet and the complimentary parking. It was our pleasure serving you at Clifton Victoria Inn at the Falls, and we look forward to your next visit. Have a wonderful day, and travel safely.Sincerely,Nicholas DiCienzo,General Manager
4 out of 5
by A verified traveler

Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Rosalia, We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. Thank you for choosing Clifton Victoria Inn at the Falls, and we look forward to another opportunity to welcome you back soon.Sincerely,Nicholas DiCienzo,General Manager
4 out of 5
by A verified traveler

Posted 13 Jan 2025
Was easy to park and able to come and go from hotel to different attractions
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Constantina, We are thrilled you enjoyed your time with us and that our complimentary parking and optimal location were an added convenience for you. Thank you for the generous review of Clifton Victoria Inn at the Falls, and we look forward to your return.Sincerely,Nicholas DiCienzo,General Manager
5 out of 5
by A verified traveler

Posted 13 Jan 2025
Maybe not the most up to date but for the price it’s extremely close and you get free parking, wifi and breakfast for 1/3 of the price of other hotels
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Emma, We love receiving comments like yours, as our goal is to ensure a memorable experience at an outstanding value for every guest. We are pleased to know that you loved our convenient location along with our breakfast offerings and the complimentary parking. We also appreciate you mentioning that you could take advanatge of the internet service. Having said that, we have also taken additional note of your feedback regarding the updates as we are always looking for ways to enhance our guest satisfaction. Thank you for choosing Clifton Victoria Inn at the Falls and for your perfect rating; we hope to welcome you again the next time you're in the area.Sincerely,Nicholas DiCienzo,General Manager
4 out of 5
by A verified traveler

Posted 12 Jan 2025
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Brian, We are pleased to receive your generous rating for Clifton Victoria Inn at the Falls. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Nicholas DiCienzo,General Manager
4 out of 5
by A verified traveler

Posted 11 Jan 2025
Overall a great place to stay , breakfast was great The room we stayed in was a bit warn and could use an updated , couch and other furniture Ice bucket was cracked which led to water on the dresser not a big deal We’d stay there again , it was a great location close to the falls
Comment from Hotel Management
12 Jan 2025 by General Manager, Hotel Management
Dear Rusty and Cindy, We are thrilled to read about your stay and how much you enjoyed our prime location as well as our breakfast offerings! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Having said that, we have taken additional note of your comments regarding the updates as we are continuously working on plans for ways to enhance our guests' experiences. Thank you for the wonderful review of Clifton Victoria Inn at the Falls; we look forward to hosting you again on your next visit to the area.Sincerely,Nicholas DiCienzo,General Manager
1 out of 5
by A verified traveler

Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by General Manager, Hotel Management
Dear Efrenjay, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Nicholas DiCienzo,General Manager
3 out of 5
by A verified traveler

Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by General Manager, Hotel Management
Dear Miroslaw, Your stay with us is appreciated, along with your taking the time to leave your rating. We're here to ensure you have a pleasant stay every time; therefore, we regret not meeting all of your expectations. We'd be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve.Sincerely,Nicholas DiCienzo,General Manager
3 out of 5
by A verified traveler

Posted 8 Jan 2025
Property looks really outdated. Manager was nice We lost our vouchers for the buffet and arcade he just replaced it without a fuss.
Comment from Hotel Management
8 Jan 2025 by General Manager, Hotel Management
Dear Eraflor, Although we are glad you liked many aspects of your stay, including the attentive service from our associates, we are sorry that you felt our property needed updating. Please know that we are continuously working on the upkeep of our hotel to enhance the comfort and satisfaction of our guests. Your feedback is valuable as it helps us prioritize improvements and ensure our accommodations meet our guests' expectations. Thank you for being our guest and sharing your thoughts; we hope to have pleasure to welcome you again.Sincerely,Nicholas DiCienzo,General Manager
3 out of 5
by A verified traveler

Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by General Manager, Hotel Management
Dear Yvonne, We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Nicholas DiCienzo,General Manager