Ratings based on 769 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Maya and Jordan at the front desk are incredible. Rooms are unique and beautiful
by A verified traveler
Posted 17 Nov 2024
Staff is very accomodating and nice. Great experience
by A verified traveler
Posted 10 Nov 2024
Room was clean and absolutely beautiful! Will be back soon
Comment from Hotel Management
11 Nov 2024 by The 9 Management Team, Hotel Management
Thank you for your wonderful review, Alexis! We're delighted that you had a memorable stay with us. Please join us again soon.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by The 9 Management Team, Hotel Management
5-out-of-5's truly brightened our day! We're glad you had a great stay with us, Jade. Please join us again soon.
by A verified traveler
Posted 25 Oct 2024
I thought I had booked a junior suite with a sofa bed but there was no sofa bed when I arrived. I called down and they immediately upgraded me to a much larger suite. Staff was friendly, Centro was excellent, and it was a convenient location, close to all of our events.
Comment from Hotel Management
25 Oct 2024 by The 9 Management Team, Hotel Management
Thank you for wonderful review, Amanda! We love to hear that the staff was able to make your stay more enjoyable and will share your kind words with them. We look forward to having you join us again soon.
by A verified traveler
Posted 14 Oct 2024
Good hotel for a special event
Comment from Hotel Management
15 Oct 2024 by The 9 Management Team, Hotel Management
Thank you for the wonderful review; it truly brightened our day! We're glad you had a great stay and enjoyed our hospitality. Please join us again soon.
by A verified traveler
Posted 1 Oct 2024
Great experience will come again
Comment from Hotel Management
2 Oct 2024 by The 9 Management Team, Hotel Management
Thanks so much for taking the time to leave us a 5-star review, it made our day! We look forward to having you stay with us again.
by A verified traveler
Posted 30 Sep 2024
Excellent staff and excellent location! Love it!
Comment from Hotel Management
1 Oct 2024 by The 9 Management Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Your feedback means the world to our team!
by A verified traveler
Posted 30 Sep 2024
Great location to HOB, friends met us, easy parking
Comment from Hotel Management
1 Oct 2024 by The 9 Management Team, Hotel Management
We greatly appreciate your positive review! It’s wonderful to know you had a pleasant time with us. Thank you for taking the time to share your experience.
by A verified traveler from Mount hope
Posted 23 Sep 2024
Comment from Hotel Management
1 Oct 2024 by The 9 Management Team, Hotel Management
Thank you for the kind review! We’re so happy you had a great stay with us.
