Ratings based on 984 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Maria, thank you for choosing to stay with us at Hotel Cleveland, Autograph Collection. We're pleased that you had a positive experience and look forward to welcoming you back on your next visit.
by A verified traveler
Posted 4 Nov 2024
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Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Cherilyn, thank you for staying with us at Hotel Cleveland, Autograph Collection. We're thrilled to know you had a great experience. We look forward to welcoming you back in the future!
by A verified traveler from Grove City
Posted 4 Nov 2024
Had a great weekend. No issues with stay
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Samantha, it’s wonderful to hear you had a great time at Hotel Cleveland, Autograph Collection. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler from CHESTERFIELD
Posted 25 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
David, it’s great to know you had a pleasant stay at Hotel Cleveland, Autograph Collection. We look forward to welcoming you back for another exceptional experience.
by A verified traveler
Posted 11 Oct 2024
Great place to stay for a quick trip
Comment from Hotel Management
13 Oct 2024 by Customer Service, Hotel Management
Jason, it’s wonderful to hear you had a great time at Hotel Cleveland, Autograph Collection. Thank you for choosing us for your quick trip. We look forward to welcoming you back!
by A verified traveler
Posted 6 Oct 2024
OK. Thin walls. Hearing my neighbor all night was not great. staff were average.
Comment from Hotel Management
7 Oct 2024 by Customer Service, Hotel Management
Jeffrey, thank you for sharing your thoughts. It's unfortunate that noise levels impacted your experience. Our team aims to provide a pleasant stay for guests, and your feedback is appreciated. We hope to welcome you again in the future.
by A verified traveler
Posted 6 Oct 2024
The property is really large and the event venues are really large. The rooms are really easy to find. I recommend using parking services though
Comment from Hotel Management
7 Oct 2024 by Customer Service, Hotel Management
Westoney, thank you for sharing your feedback. It is great to hear you found the property spacious and well-organized. Your recommendation on parking services is appreciated, and we hope it contributed to a convenient stay.
by A verified traveler
Posted 4 Oct 2024
Dirty shower, poor staffing, lazy portering, loud AC, flashing light in ceiling, very poor air quality, near a Casino with rowdy patrons. Avoid this hotel.
Comment from Hotel Management
6 Oct 2024 by Customer Service, Hotel Management
Kai, thank you for sharing your feedback. The team would like to assure you that cleanliness and functionality are priorities. The property's environment and its surroundings aim to provide guests with a satisfying experience. Your insights are valuable for considering future improvements.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Customer Service, Hotel Management
Juan, thank you for staying with us at Hotel Cleveland, Autograph Collection. We hope to welcome you back soon.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Customer Service, Hotel Management
Sarah, thank you for staying with us at Hotel Cleveland, Autograph Collection. We appreciate your positive rating and hope to welcome you back for another wonderful experience.
