Ratings based on 582 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Na
by A verified traveler
Posted 11 Nov 2024
Good stay but housekeeping only came one time in 5/4 night stay. We had to keep going to the front desk to get fresh towels.
by A verified traveler
Posted 2 Nov 2024
Property was clean and modern. Our only issue was there was that there was a smell of sulfur in the hallways on the 1st and 2nd floors. Otherwise it was good.
by A verified traveler
Posted 29 Oct 2024
Nice clean facility. Great customer service.
Comment from Hotel Management
4 Nov 2024 by Jan , Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to share your experience. We hope to see you again sometime if you are in the area.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Jan, Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to review our hotel. It was a pleasure having you stay with us, and we hope to see you again. Thank you.
by A verified traveler from Chandler
Posted 13 Oct 2024
Excellent service
Comment from Hotel Management
14 Oct 2024 by Jan, Hotel Management
Thank you, for staying with us and for taking the time to review our hotel. We hope to see you again sometime.
by A verified traveler
Posted 18 Sep 2024
Stayed here for work. Easy parking convenient location and friendly staff! Will stay again
Comment from Hotel Management
7 Oct 2024 by Jan, Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to review our hotel. We appreciate your kind words, and we are looking forward to seeing you again.
by A verified traveler
Posted 17 Sep 2024
The overall experience is very good. The hotel room is clean and tight. All equpiment is useful. There are two things I don't like. One is the air is not very freshing. Especially inside the room. I think it is because the room only has one air conditioner that can refresh the air. It doesn't have another ventilatioin system. The second thing is that the sound proof is not very good. I can hear clearly from the room next door which makes me difficult to sleep in the night.
Comment from Hotel Management
7 Oct 2024 by Jan, Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to leave us a review. We appreciate your feedback on your stay, and I will share your information with our staff. Thank you,
by A verified traveler
Posted 17 Sep 2024
Very easy to get to downtown for events. Several restaurants nearby.
Comment from Hotel Management
7 Oct 2024 by Jan, Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to review our hotel. We appreciate your helpful feedback, and we hope to see you again.
by A verified traveler
Posted 15 Sep 2024
Very nice property and stay. Would stay again.
Comment from Hotel Management
7 Oct 2024 by Jan, Hotel Management
Thank you for staying with us at Home2 Suites Independence and for taking the time to give us a perfect review. We appreciate your kind words and hope to see you again.