Ratings based on 915 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from The Woodlands
Posted 29 Sep 2024
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 16 Sep 2024
Everything was new.
Comment from Hotel Management
17 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the five out of five and we are glad that you enjoyed our renovated hotel!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the four out of five.
by A verified traveler
Posted 14 Sep 2024
Very good….vast improvement over comfort Inn nearby.
Comment from Hotel Management
15 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the great rating and for trying us!
by A verified traveler from Harrod
Posted 8 Sep 2024
checked in around 9 pm headed to cuyahoga valley park, after spending the day at cedar point. Was greeted with a smile and quick check in. went to our room, room was clean all looked good.Took a nice Hot shower and went to bed. woke up at 7 had a decent breakfast got another hot shower and checked out. No complaints everything was fine.
Comment from Hotel Management
9 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the nice comments!
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the five out of five!
by A verified traveler
Posted 7 Sep 2024
Very clean. Friendly and helpful staff.
Comment from Hotel Management
8 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the five out of five and nice comments!
by A verified traveler from Westfield
Posted 2 Sep 2024
They didn’t clean our room one day, but otherwise it met our needs.
Comment from Hotel Management
4 Sep 2024 by Holiday Inn Express Richfield, Hotel Management
We apologize for missing your room service one day.
by A verified traveler
Posted 29 Aug 2024
I loved the snacks and the breakfast spread was really nice.
Comment from Hotel Management
30 Aug 2024 by Holiday Inn Express Richfield, Hotel Management
Thank you for the five out of five and we're glad that you liked the snacks and breakfast.
