Ratings based on 769 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
CLOSED DOWN - DO NOT BOOK!!!
Posted 3 Sep 2021 on HotelsBooked 2 rooms at this hotel for 3 nights and when we arrived, it was closed down!!! No phone call or email or any notice whatsoever. Prepaid over $500 and have nothing to show for it. We had to book rooms down the street which more than doubled the cost of our trip. I can’t get a response from the hotel and hotels.com is supposed to be ‘looking into it’ but we’re a month past and still nothing! This is simply shameful!
by A verified traveler
Posted 22 Aug 2021
This hotel was closed for asbestos removal. My wife and I had made reservations weeks before, but received no notification that we needed to find another place to stay. Very unprofessional.
by A verified traveler
Posted 11 Aug 2021
When the lyft brought me to the building, nobody was there! I called the number and it was no longer in service. I was not informed of the hotel closing or moving and was essentially abandoned without warning. Horrible experience. ***DO NOT BOOK THIS HOTEL. IT MIGHT NOT EXIST***
by A verified traveler
Posted 5 Aug 2021
When i arrived to check in, i received my room key. when i opened the room there was someone's belongings(suitcase and shoes) right in front of the door. I went down to the front desk to address the issue and the front desk worker notified me that there are no rooms available and he couldn't help me. This was 7/17/2021. I am currently still waiting for my refund. I wouldn't recommend staying at this location/
by A verified traveler
Posted 3 Aug 2021
This was the worst hotel room ever.
Didn't even stay 2 hrs. it was disgusting, smelled, blood on wall in bathroom, door didnt shut, etc
by A verified traveler
horrible.
Posted 2 Aug 2021 on Hotelsby A verified traveler
Posted 1 Aug 2021 on Hotels
by A verified traveler
Posted 30 Jul 2021 on Hotels
by A verified traveler
Posted 30 Jul 2021
The hotel staff was very friendly and responsive.
The whole hotel has a very strong cigarette smell, and the hotel is a bit run down (there is some maintenance work that is needed).
by A verified traveler
Posted 30 Jul 2021
Rooms were clean but common areas were not updated and very smoky. Outdoor pool closed due to COVID but clearly not maintained. Photos from the parking lot are very deceiving.
