Ratings based on 838 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Ryan, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Daniel Trejbal, GM
by A verified traveler
Posted 5 Oct 2024
wonderful
Comment from Hotel Management
6 Oct 2024 by GM, Hotel Management
Dear Mary, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Daniel Trejbal, GM
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
21 Sep 2024 by GM, Hotel Management
Dear Zhao, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Daniel Trejbal, GM
by A verified traveler
So convenient
Posted 22 Aug 2024 on HotelsLoved having a restaurant for dinner and breakfast. The room was clean and comfortable. Staff could not have been nicer and having a shuttle to take us to the hospital was such a welcome surprise.
Comment from Hotel Management
23 Aug 2024 by GM, Hotel Management
Dear Anne, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Courtyard by Marriott. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Daniel Trejbal, GM
by A verified traveler
Not the best
Posted 20 Aug 2024 on HotelsThe valet parking situation was horrendous. You send a text to let them know you need your care but half the time they didn’t receive it. It could take ten minutes or 45 minutes to get your car making planning difficult. Short curly hairs in shower. Blood? Stains on linens.
Comment from Hotel Management
21 Aug 2024 by GM, Hotel Management
Dear Anonymous, I want to sincerely apologize for not meeting your expectations. Our team has reviewed the feedback to ensure that we consistently meet guest expectations. I hope you will give us another chance to demonstrate our commitment to cleanliness and customer service. Thank you for staying with us. Sincerey, Daniel Trejbal, GM
by A verified traveler
Posted 7 Aug 2024
Excellent customer and beautiful rooms
Comment from Hotel Management
8 Aug 2024 by GM, Hotel Management
Dear Nichelle, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our beautiful accommodations and excellent service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Daniel Trejbal, GM
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
10 Sep 2024 by Shea, Hotel Management
Dear Stephanie, Thank you for reviewing us. We hope that you will stay here again in the near future so we can accomodate you!
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
6 Aug 2024 by GM, Hotel Management
Dear Theresa, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Daniel Trejbal, GM
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by GM, Hotel Management
Dear Jordan, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your star rating are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Daniel Trejbal, GM
by A verified traveler
Posted 1 Aug 2024
Convenient and friendly staff!
Comment from Hotel Management
2 Aug 2024 by GM, Hotel Management
Dear Ellen, Thank you for your kind comments. I am thrilled that you liked our friendly staff and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Daniel Trejbal, GM
