Ratings based on 930 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 20 Dec 2024
The hotel is going through a full renovation and rather than isolating a section of the property so that current hotel customers can have a safe and comfortable stay, the entire place is in upheaval. And there was no notification provided by Expedia. Adding insult to injury, Expedia offered a higher price room with a terrace but the hotel stated that all rooms are the same price and that they do not honor terrace requests.
5 out of 5
by A verified traveler from Nashua

Posted 7 Dec 2024
Though they were doing construction the staff was very nice and made sure things were clean.
1 out of 5
by A verified traveler

Posted 27 Nov 2024
They were remodeling the property, it was so bad that it should be closed down. No traveler would be happy to stay there under those conditions. Close down, remodel then reopen, impossible to do at the same time. This is a major remodel and was very unsafe for the customers.
3 out of 5
by A verified traveler

Posted 27 Nov 2024
RENOVATION WAS TAKING PLACE. AND I DID NOT SEE THE PRINT NOTICE AT THE END OF THE WEBSITE. IT SHOULD HAVE BEEN AT TOP OF PAGE. I HAVESERVERE ALLERGIES., THE ROOM WAS CLEAN INSIDE THE MESS DOWNSTAIRS.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
3 out of 5
by A verified traveler from Sudbury

Posted 12 Nov 2024
It was under construction / renovation, not disturbing though. The lack of coffee available to guests in the lobby was a disappointment. The staff, however, was so kind and friendly.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Nice place
3 out of 5
by A verified traveler

Posted 1 Nov 2024
Overall good location, will like to see after their renovations
4 out of 5
by A verified traveler

Posted 31 Oct 2024
NA
4 out of 5
by A verified traveler

Posted 31 Oct 2024
NA