Ratings based on 909 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by HotelMgmt, Hotel Management
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.
by A verified traveler
Posted 20 Dec 2024
Wounderful staff
by A verified traveler
Posted 9 Dec 2024
Location, easy access, quiet comfortable room, friendly staff--all good
Comment from Hotel Management
12 Dec 2024 by Hotelmgmt, Hotel Management
David, it’s great to know your stay checked all the right boxes! From our comfortable rooms to our friendly service, we’re so glad everything met your expectations. We hope to see you again soon at the Cleveland Marriott East!
by A verified traveler
Posted 8 Dec 2024
Wonderful staff. Very helpful. Rooms very clean!! Love staying here.
Comment from Hotel Management
12 Dec 2024 by Hotelmgmt, Hotel Management
Krista, we’re delighted to hear our team’s assistance and the cleanliness of our rooms made your stay so enjoyable. Your loyalty to the Cleveland Marriott East means the world to us, and we look forward to hosting you again soon!
by A verified traveler
Posted 25 Nov 2024
No comments
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for sharing your positive rating with us. We would love to learn more about your stay so that we can impress you further the next time you join us at Cleveland Marriott East!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by HotelMgmt, Hotel Management
Thank you and we can’t wait to welcome you back again for another five-star stay!
by A verified traveler
Posted 1 Nov 2024
The staff was extremely friendly and helpful. My room was clean and completely.
Comment from Hotel Management
5 Nov 2024 by Hotelmgmt, Hotel Management
Thank you, Mariam, for acknowledging our dedication to guest comfort at the Cleveland Marriott East. Your feedback is truly appreciated, and we can’t wait to host you again soon!
by A verified traveler from USA
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Hotelmgmt, Hotel Management
Thank you for your five-star rating, Jamal! We hope to be your preferred property whenever your travels bring you to the area!
by A verified traveler
Posted 20 Oct 2024
This property is clean, quiet, and the staff are friendly. They also have a good number of pillows on the bed which are also comfortable and not too squishy.
Comment from Hotel Management
24 Oct 2024 by HotelMgmt, Hotel Management
Thank you for your positive comments, Maria! We're thrilled that you found our property clean and quiet, and that our staff provided a warm welcome. It’s great to know the pillows were just to your liking, too! Hopefully, your plans will bring you back for another stay at the Cleveland Marriott East.
by A verified traveler
Posted 10 Oct 2024
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Comment from Hotel Management
12 Oct 2024 by Hotelmgmt, Hotel Management
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future, Brian.
