Ratings based on 951 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Good stay for good value
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Tetiana,We are delighted to hear that you had a positive experience during your stay. We strive to offer excellent value to all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 11 Nov 2024
Clean Friendly Good Breakfast
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Wesley,We are pleased to hear that you found our hotel to be clean and our staff to be friendly. We are glad you enjoyed our breakfast offerings during your stay. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Nov 2024
Old and needs a bug overhauk.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Elizabeth, We appreciate your feedback on your recent stay with us. Our team will address the concerns you raised to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Syed,We're thrilled to hear you had a great stay with us! We appreciate your patronage and look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Pamela,We're sorry to hear that your experience fell short of expectations. Please reach out to us directly with any details on how we can improve. We appreciate your input and would like to make things right for you.
by A verified traveler
Posted 6 Nov 2024
One night stay while traveling through the area. The staff on check in was excellent. The room smelled like smoke. Breakfast was provided but later and was not ready when we left.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Daniel, Thank you for sharing your feedback with us. We appreciate your kind words about our welcoming staff at check-in. We regret to hear about the smell in your room and the delay in breakfast service. Your comments will be shared with the relevant departments for review and improvement. We hope you still had an enjoyable stay overall and would love the opportunity to welcome you back in the future.
by A verified traveler
Posted 5 Nov 2024
The only thing that I did not like about this property was the staff. I told them I booked my room with Expedia and they tried to convince me that I needed a deposit although Expedia told me I did not then when I explained that to them, they said that I need to give them $150 cash I said no you can use the card that I have on file or I would contact Expedia and they said they would waive the fee. I find this extremely sketchy and very uncomfortable because they were trying to pressure me to give them cash.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Jorell, We are sorry to hear about your experience. Our team aims to adhere to our policies and ensure a smooth check-in process for all our guests. Your feedback will be shared with management for review. We appreciate you bringing this to our attention and hope you enjoyed the rest of your stay with us.
by A verified traveler
Posted 1 Nov 2024
Place was nice.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Carolyn,We're glad to hear that you found our hotel pleasant. Your feedback is appreciated as we are always striving to provide a positive experience for our guests. If you have any other comments or suggestions, please feel free to contact us. Thank you for choosing to stay with us and we hope to welcome you back in the future.
by A verified traveler
Posted 1 Nov 2024
Perfect location, could tell they had upgraded recently and took pride in hotel
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Carrie,We are delighted to hear that you appreciated our prime location and upgrades. Our team is dedicated to maintaining high standards to offer a pleasant stay. Should you have any further feedback or need assistance, feel free to reach out.
