Ratings based on 30 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
The price was good but i know it's a old building the sheets were clean but the floors could have be better cob webs in corner of the ceiling .
Comment from Hotel Management
5 Jun 2024 by Grand Hotel Motel, Hotel Management
Hi Diane,Thank you for feedback, we really appreciate those small details that can always make us improve in order to give you a better experience.
by A verified traveler
Posted 29 May 2024 on Wotif
Was nicely cleaned. However the mattress was ordinary and the bed bugs bit my wife repeatedly through the night. Nice clean sheets though - no problem there. Management alerted to the problem and agreed to attend to it with urgency. Hopefully.
Comment from Hotel Management
5 Jun 2024 by Grand Hotel Motel, Hotel Management
Hi Peter,We are very thankful for your help addressing this issue, and I'm glad to let you know that that exact same day we took care of it and proceeded to do a deep clean for that room, focusing especially on the mattress.We sincerely hope that your wife is better now.
by A verified traveler
Posted 8 May 2024 on Wotif
It has the best Chinese restaurant meal ever
Comment from Hotel Management
5 Jun 2024 by Grand Hotel Motel, Hotel Management
Hi Jonathan,We are excited to know that you really enjoyed our lovely restaurant.We hope to have back soon.
by A verified traveler
Posted 2 May 2024 on Wotif
Location and food was great. Very clean .sadly some noise at night abd early morning, sounded like someone moving furniture.
Comment from Hotel Management
5 Jun 2024 by Grand Hotel Motel, Hotel Management
Hi Robyn,My sincere apologies for the late respond. We are so glad that you enjoyed our food and pub, definitely because of our trading hours there was some activities going around. We have taken care of this comments and spoken with our staff to make sure we reduce unnecessary noises on certain hours.Thank you once again for your feedback.
by A verified traveler
Posted 18 Feb 2024 on Wotif
Don’t get room 1 to noisey.
Comment from Hotel Management
19 Feb 2024 by Grand Hotel Motel, Hotel Management
Hi Karl,Sorry about the noise. We hope the rest of your stay here was ok.Regards,Grand Hotel Team
by A verified traveler
Posted 19 Jan 2024
You get what you pay for, The staff were friendly and welcoming but please realise the motel is VERY tired. Bed was comfortable and room large and air co worked but everything is tried and a bit work, especially in the bathroom. Its fine for a relatively cheap night and as long as you expect it - but its not luxurious and it doesnt do breakfast.
Comment from Hotel Management
20 Jan 2024 by Grand Hotel Motel, Hotel Management
Hi Mike,Thank you so much for your review. An update is definitely due and we hope to make some improvements this year.We hope you enjoyed your stay here and look forward to seeing you again.Regards,Grand Hotel Team
by A verified traveler
Posted 10 Dec 2023 on Wotif
Comment from Hotel Management
20 Jan 2024 by Grand Hotel Motel, Hotel Management
Hi Zoey,Thank your for your review. We would love to know how we could improve and make your stay better next time.Regards,Grand Hotel Team
by A verified traveler
Posted 12 Oct 2023 on Wotif
Handy position, nice and clean for an excellent price and value.
by A verified traveler
Posted 9 Oct 2023 on Wotif
Good for the price
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Grand Hotel Motel, Hotel Management
Hi LenThankyou for staying with us here at the grand,hotel motel, great that you enjoyed your stay.
