Ratings based on 425 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jan 2025
Clean Comfortable beds
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Great property, and so great for traveling with my pets!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Murielle, Hotel Management
Dear Piotr,We very much appreciate your rating regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Staff was really nice, hotel is located in the center of Clermont Ferrand, there is no restaurant in the Hotel but there are many dining options and shops close to it. The breakfast buffet was really good with fresh food, fruits, bread etc...
Comment from Hotel Management
31 Aug 2024 by Murielle, Hotel Management
Dear David,We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Perfect location and parking in a public car park directly below.. great easy directions to the parking supplied by the hotel. Lovely staff. Great stay!
Comment from Hotel Management
4 Aug 2024 by Murielle, Hotel Management
Dear Claire,We very much appreciate your comments regarding your stay at the Mercure Clermont-Ferrand Centre Jaude.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
Best part of tge stay was breakfast!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024 on Hotels
3 out of 5
by A verified traveler

Posted 4 Jun 2024
Nice hotel just very nosy
Comment from Hotel Management
5 Jun 2024 by Murielle, Hotel Management
Dear Sir, Thank you for your review. We're very sorry to hear that you were disturbed by the noise from the road. It's true that we are right in the centre of the town and unfortunately we have no control over what goes on outside. Please don't hesitate to ask for a quiet room for your next stay.Best regards,MurielleGuest relation manager
5 out of 5
by A verified traveler

Posted 4 Jun 2024 on Hotels
Very nice hôtel. Nothing to say. Everything was good.