Ratings based on 231 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comfortable stay. Very kind staff.
Comment from Hotel Management
21 Nov 2024 by Holiday Inn Clermont Ferrand, Hotel Management
Cher Mr Rayan,Merci d'avoir pris le temps de nous laisser votre commentaire.Nous sommes ravis de savoir que vous avez apprécié votre séjour et espérons vous revoir dans notre établissement.Cordialement,Holiday Inn Clermont Ferrand
by A verified traveler
Posted 7 Apr 2024 on Hotels
Perfect hotel but no parking
Comment from Hotel Management
8 Apr 2024 by Holiday Inn Clermont Ferrand, Hotel Management
Dear Mr Christian,Thank you so much for taking the time to leave your feedback.We look forward to welcoming you back in our property.Regards,Holiday Inn Clermont Ferrand
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Holiday Inn Clermont Ferrand, Hotel Management
Dear Tim,Thank you so much for taking the time to leave your feedback.We are glad that you enjoyed your stay with us and hope to welcome you back in our property.Regards,Holiday Inn Clermont Ferrand
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
6 Oct 2023 by Holiday Inn Clermont-Ferrand, Hotel Management
Bonjour Susan,Nous vous remercions pour votre avis suite à votre séjour dans notre hôtel.Cordialement,Holiday Inn Clermont-Ferrand
by A verified traveler
Posted 18 Jan 2023 on Hotels
Comment from Hotel Management
14 Feb 2023 by Holiday Inn Clermont Ferrand, Hotel Management
Cher Iain,Merci d'avoir pris le temps de nous répondre.Nous vous remercions et espérons vous revoir dans notre établissement.Cordialement,Holiday Inn Clermont Ferrand
by A verified traveler
Posted 17 Jan 2023 on Hotels
The bar was not open any evening over the weeken
Comment from Hotel Management
18 Jan 2023 by Holiday Inn Clermont Ferrand, Hotel Management
Dear Santander,Thank you for taking the time to leave your feedback following your stay with us.We are sad to read such a negative overall score because our bar was not open on the week ends. Our team needs their day off; which is the reason why we chose to close on week ends.We are sorry about this incovenience and we truly look forward to welcoming you back in our property.Regards,Holiday Inn Clermont Ferrand
by A verified traveler from Simpsonville
Posted 12 Jan 2022
Property very clean, staff very helpful and friendly. We liked the room, very clean, bed very comfortable. Disappointed the bath shower drain was not working well, water overflowed into bathroom floor. What a mess? Told receptionist. Also disappointed with breakfast, which was supposed to be buffet style. But because of Covid and lack of business, breakfast was cooked to order. On last day, the kitchen ran out of provisons and offered only a scaled back breakfast. Quite disappointed.
Comment from Hotel Management
15 Jan 2022 by Paulyne - Receptionist , Hotel Management
Dear Peter,
Thanks for taking the time to leave a note about your recent stay with us. We're happy to read that you enjoyed the comfort of your room and the kindness of our team. However, we're sorry to read about the inconvenience met in your bathroom and breakfast. We hope you'll leave us another chance to show you that this misfortune was an exception. In that expectation, we wish you a very happy new year and very good trips to come.
Regards,
by A verified traveler
Posted 4 Feb 2020 on Hotels
Comment from Hotel Management
7 Feb 2020 by Marie-Isabelle, réceptionniste, Hotel Management
Chère Madame,
Nous vous remercions d'avoir pris le temps de nous évaluer notre hôtel.
Nous sommes heureux que vous avez apprécié votre séjour.
Nous espérons avoir l'occasion de vos accueillir à nouveau.
Cordialement,
by A verified traveler
Posted 14 Jan 2020 on Hotels
Comment from Hotel Management
15 Jan 2020 by Marie-Isabelle, réceptionniste, Hotel Management
Cher Monsieur,
Nous vous remercions d'avoir pris le temps de notre votre séjour.
Nos sommes heureux que vos avez apprécié notre hôtel.
Nous espérons avoir l'occasion de vous accueillir à nouveau.
Cordialement,
by A verified traveler
Posted 18 Nov 2019
Comment from Hotel Management
23 Nov 2019 by Marie-Isabelle, réceptionniste, Hotel Management
Chère Madame, Cher Monsieur,
Nous vous remercions d'avoir pris le temps de nous écrire votre avis sur notre hôtel.
Nous sommes heureux que vous avez apprécié votre séjour.
Cordialement,
