Ratings based on 415 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Sharlotte, Hotel Management
We would like to apologize for any inconvenience you faced during your stay.
5 out of 5
by A verified traveler

Posted 13 Dec 2024
It was great
Comment from Hotel Management
14 Dec 2024 by Sharlotte , Hotel Management
Thanks for staying with us!
2 out of 5
by A verified traveler

Posted 12 Dec 2024
Bathroom was nasty. Will not stay here again
Comment from Hotel Management
13 Dec 2024 by Sharlotte, Hotel Management
Sorry for any inconvenience you experienced during your stay.
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Sharlotte, Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Posted 29 Nov 2024
I have stayed at the majority of the hotels in cleburne and this holiday inn is definitely at the top of the list.
Comment from Hotel Management
30 Nov 2024 by Sharlotte, Hotel Management
Thank you so much for the positive survey!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Sharlotte, Hotel Management
Thank you for staying with us!!
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Very clean and comfortable. Good breakfast.
Comment from Hotel Management
22 Oct 2024 by Christi , Hotel Management
Thank you for such a positive review, Julie!
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Great property. We enjoyed our stay. I would choose this one again.
Comment from Hotel Management
21 Oct 2024 by Christi, Hotel Management
We're so glad you enjoyed your stay with us, Phillip! Thank you for the positive feedback.
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Great property clean beds comfy
Comment from Hotel Management
5 Sep 2024 by Carolyn, Hotel Management
Thank you for your 5 out of 5 Star review! We are happy to hear hat you enjoyed your stay. We hope to see you again the next time you are in our area.
1 out of 5
by A verified traveler

Horrible general manager

Posted 16 Aug 2024 on Hotels
Horrible experience with the manager after having many complaints about how the place was dirty, there was a wasp in our room, and a piece of metal sticking out of an outlet she started to yell in the lobby saying “i was looking for a discount” when i had picture proof
Comment from Hotel Management
16 Aug 2024 by Front Office Supervisor , Hotel Management
Hello Belen,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Cleburne.I would like to start by apologizing to you for not exceeding your expectations. We strive to make each stay as pleasant and comfortable as possible.Again, thank you for sharing your comments.