Ratings based on 165 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2022 on Hotels
by A verified traveler
Posted 24 Oct 2021
Rooms have convenient patio doors.
Comment from Hotel Management
26 Oct 2021 by Front Desk, Hotel Management
Thank you for your review.
by A verified traveler
Disappointing for the price
Posted 15 Oct 2021 on HotelsOverworked staff did their best but this hotel needs a lot of work. There were no warm blankets on the beds - a light sheet and coverlet was what was available. The heater in the room was ridiculously loud and spewed out a fair bit of dust. Breakfast included - why bother? It was less than mediocre.
Comment from Hotel Management
15 Oct 2021 by Simran, Hotel Management
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some facilities. Also, We have 24 hour desk service if you need warm blankets or any other service we are happy to provide you the best customer service.
by A verified traveler
Posted 8 Oct 2021
Rundown rooms, common areas renovated. Ok for one night. Wish we knew about the new Best Western next door at time of booking. The only positive was a short distance from Hog and Hop which is excellent!
Comment from Hotel Management
8 Oct 2021 by Simran, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and hotel that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months.
Also, Bestwestern is not open yet.
by A verified traveler from Edmonton
Posted 8 Oct 2021
Great place to stop and see nature, hotel was well run and worth the effort to go there. We had a small patio to enjoy our stay with to sit outside with our morning coffee. Nice community to walk around in.
Comment from Hotel Management
8 Oct 2021 by Simran, Hotel Management
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved our place. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service
by A verified traveler
Posted 6 Oct 2021
Very clean, spacious, wonderful bed, restaurant food and staffing were great
Comment from Hotel Management
6 Oct 2021 by Simran, Hotel Management
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved our service. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
by A verified traveler
Posted 30 Sep 2021
We’ve stayed here before and really enjoyed it. This time we found our room run down. The carpet was not nice and was pulling away at all the doorways. Disappointed for the price!!
Comment from Hotel Management
30 Sep 2021 by Front Desk, Hotel Management
We would like to sincerely apologize to you for the inconvenience that it may have caused you during your stay at our hotel. Thank you for your feedback.
by A verified traveler
Posted 29 Sep 2021
Great location and nice area to walk
Comment from Hotel Management
29 Sep 2021 by Front Desk, Hotel Management
Thank you for your review!
by A verified traveler
Excellent choice in Clearwater.
Posted 28 Sep 2021 on HotelsFriendly, helpful staff, who went the extra mile to be accommodating and responsive. Our room was more than adequate, and we had an excellent stay.
Comment from Hotel Management
28 Sep 2021 by Front Desk, Hotel Management
Thank you for your review.
by A verified traveler
Posted 24 Sep 2021
The room is big nice indoor poll and hut tub front desk very friendly
Comment from Hotel Management
28 Sep 2021 by Front Desk, Hotel Management
Thank you for your review.
