Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2023
Happy with our stay.
Comment from Hotel Management
25 Sep 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 21 Sep 2023
The pictures online are bit deceiving, or it could be that our room (103) wasn't fully updated. The kitchen and living room were updated but the bathroom and bedroom clearly were not. The vent in the hallway had one side coming off. The door to get to the balcony was tough to open and at times, I thought was going to come off the track. They show nice chairs online for the balcony but they were plastic chairs that you stuck to. The bed was terrible, not comfortable at all. I actually had to sleep on the couch 2 of the nights because it messed my back up. The phones did not work. We wanted to ride the bikes but there was 1 old looking bike, none of the nice new white bikes they show on their website. The staff at the front desk was nice. Michael, the maintenance guy, had to come and fix the tv, the antenna somehow disconnected. He was very nice. Overall, this place needs a revamp, or maybe it was just the building I stayed in. The location was good.
Comment from Hotel Management
21 Sep 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 20 Sep 2023
Great rooms and staff. Would stay here again!! Thank you
Comment from Hotel Management
20 Sep 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We are happy to hear you enjoyed your stay and hope to see you again!
by A verified traveler
Posted 17 Sep 2023
Comment from Hotel Management
13 Oct 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 12 Sep 2023
The pool was beautiful. Room was fine some updates but very old and broken.
Comment from Hotel Management
13 Sep 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 25 Aug 2023
Good time
Comment from Hotel Management
26 Aug 2023 by Katherine T., Hotel Management
Thank you for sharing your review.
by A verified traveler
Posted 18 Aug 2023
Comment from Hotel Management
19 Aug 2023 by Katherine T., Hotel Management
Thank you for sharing your review
by A verified traveler
Posted 14 Aug 2023
The pool was great, the room was huge!! Big enough for 4 kids and 2 adults.
Comment from Hotel Management
16 Aug 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 14 Aug 2023
Front of the beach
Comment from Hotel Management
16 Aug 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
by A verified traveler
Posted 9 Aug 2023
It was ok for the price we paid, everything works and we didd not have any issues. They do not clean the rooms everyday, but the staff is very friendly and helpful so we were able to get some cleaning supplies.
Comment from Hotel Management
10 Aug 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
