Ratings based on 103 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Stayed for a week and it was absolutely spectacular! Just beautiful to stay in, so peaceful and quiet, and with stunning Mt. Roland views just about anywhere. We saw the echidnas, possum, platypus, and all the farm animals. Then there were glow worms and the spiders in the cave - an amazing experience. This is an excellent place to stay for anybody enjoying the countryside. We will return. John was a very welcoming, friendly host!
by A verified traveler
Posted 21 Sep 2024 on Wotif
Beautiful place to stay on a trip around Tasmania. Friendly staff and beautiful surroundings.
by A verified traveler from Christchurch
Posted 12 Apr 2024
We had a excellent stay at Silver Ridge. The self-contained cabin was perfect for us, and the views around the property are amazing. The indoor pool was a very nice bonus.
by A verified traveler
Posted 10 Apr 2024 on Hotels
by A verified traveler
Posted 2 Apr 2024 on Hotels
by A verified traveler
Posted 18 Mar 2024 on Wotif
The positives were a clean comfortable bed and the bathroom was renovated to a good standard. The rest of the cottage and the whole site was incredibly tired and appeared sadly neglected. There were dead flies on the window sills and a lot of grit. Dishes had not been washed properly by previous guests. You could not drink the water, lucky we had enough bottled water to get by.
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
Hi Stephen, We're sorry to read you found things warranting attention that you did not raise with us during your stay. Flies, grit & dirty dishes are not our standard and I'm happy to say that is reflected in the vast majority of all reviews. Telling us these things after you've left leaves us no opportunity to improve your experience.We take care to post accurate and representative photos of our accommodation on all listings so potential guests know what to expect. Your cabin and room was as depicted and described and our property is anything but neglected. Seasons throughout the year can dramatically affect aesthetics and we wonder whether the current dry period has given you this perception.Our water quality is not unlike what you would find in most natural running water systems in Tasmania. We filter and sanitise it. However, the law in Tasmania requires us to advise you to boil all water before drinking that is not town water treated. Thank you for staying with us and we hope your Tasmanian travels were enjoyable.
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
Thanks for staying with us
by A verified traveler
Lovely setting, cabins need updating
Posted 25 Feb 2024 on HotelsThe setting is gorgeous and the swimming pool is beautiful—perfect temperature. We walked to the abandoned silver mine on the property and succeeded in seeing glow worms. It’s a 30 minute drive to the cradle mountain visitor center. The cabins have seen better days and have ugly plastic covering the tops of tables and dressers. Ours did not have a full kitchen, which was not clear from the hotel.com ad. There are no restaurants nearby so we had planned to cook our own meals, but that’s hard with just a microwave and a communal grill.
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
Dear Anonymous, Thank you for staying with us. By your description you stayed in our Spa Suite, and not any of our cabins. The Spa Suite is the only room we have that does not have a full kitchen. To the extent we can describe this clearly on Expedia's platform we do (described as a kitchenette) and we take care to provide multiple photos of the entire room and facilities. This particular room, because both the eating area and kitchen facilities are limited, has protective plastic on three items of furniture to save them from food and drink spills. All other cabins have dedicated eating areas that are less conducive to having food and drink enter bedrooms. However your feedback on the optics of this is noted and we'll put some more thought to this.For the benefit of readers of this review, we have multiple Restaurants in the nearby Town of Sheffield which is 11km and less than 10 minutes away. We provide details of these in an email sent to each guest 3 days prior to arrival and in our in room guest information booklets.Kind regards
by A verified traveler
Posted 28 Jan 2024
Great view, cute chicken & ducks and friendly staff.
Comment from Hotel Management
27 Mar 2024 by Silver Ridge Retreat, Hotel Management
Thanks Yusaku, we're glad you enjoyed your stay.Kind regards,
by A verified traveler
Posted 15 Dec 2023 on Wotif
The resort is in an amazing location, with Mount Roland looming over it - very dramatic. It is convenient to Cradle Mountain, about an hour away by road, and also only about 15 minutes from Sheffield, with its artistic delights (murals, mosaics etc). The resort's owner John could not have been more considerate and helpful. We were only there 2 days/nights but loved it.
Comment from Hotel Management
27 Mar 2024 by Silver Ridge Retreat, Hotel Management
Thanks RIchard, we think we're quite blessed to live in such a striking place. We're glad you enjoyed your stay.Kind regards,John
