Ratings based on 294 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Very nice stay at the Holiday Inn. The staff were friendly, the breakfast was very good and the whole property was clean and well maintained.
by A verified traveler from Lindsborg
Posted 30 Dec 2024
Excellent customer service! Very clean rooms!
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Curtis C. , Hotel Management
Hello Mercedez, I apologize our hotel did not meet your expectations. We strive hard to provide the best customer experience. If you are ever in the area again, allow us to show you that we are better than your last stay.
by A verified traveler
Posted 1 Dec 2024
Very clean. Smelled clean. Great staff. Helpful. Good breakfast buffet. Nice TV, 4 pillows per bed. Stayed at La Quinta the night before and this was so much better.
Few small problems but nothing crazy. Had 3 tiny ants in the bathroom, the sink faucet doesn't come out very far to get your hands under it, there was a drop cord running something behind the storage and safe. Bathroom wall paper had a little damage on the ceiling, the toilet paper holder was broke sideways so the roll didn't stay on.
Very happy with the room and staff!
Comment from Hotel Management
3 Dec 2024 by Curtis C. , Hotel Management
Thank you, Mike, for your review. I apologize about the issue you had during your stay. I have made out maintenance team aware of the issues so that the next guest does not have the same experience. Hope you come back to stay with us the next time you are in Clarksville Tennessee.
by A verified traveler
Posted 27 Nov 2024
This was a great hotel. The only thing I didn’t care for was the barn style bathroom doors that didn’t block noise or smells at all.
Comment from Hotel Management
27 Nov 2024 by Curtis C. , Hotel Management
Thank you for your response, Cynthia. I apologize the barn doors weren't your favorite. I do understand how the design of the doors could be a privacy issue when traveling with family. I do hope that would not deter you from visiting our property again in the future. Once again thank you for staying at Holiday Inn Clarksville
by A verified traveler from San Tan Valley
Posted 24 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Highway and commercial vehicle sound was consistent and intrusive. Windows and walls failed to substantially reduce the noise. Nearby construction and adjacent gas station results in an unkept, uninviting, unappealing look and feel. Room packaged terminal air conditioner was very loud. Air conditioner grill had small mold colonies all over it. Toilet seat was very loose. Toilet paper holder was lose, slanted downward and not affective. Toilet flush was weak. Sink spout failed to reach out far enough into the sink, resulting in washing hands against the wall of the sink. Bathroom barn door style sliding door provided zero sound privacy and substantially less visual privacy. Lobby area was well kept. Staff were friendly. Breakfast was adequate.
Comment from Hotel Management
21 Nov 2024 by Curtis C. , Hotel Management
I would like to start by apologizing to you for the inconveniences you faced during your stay. I have made my housekeeping manager as well as the maintenance team aware of the issues. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Curtis C. , Hotel Management
Thank you for taking the time to tell us about your experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler from FOUNTAIN
Posted 7 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Curtis C. , Hotel Management
Thank you for taking the time to tell us about your experience. We hope that you will give us the opportunity to serve you again in the future.
