Ratings based on 274 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Wonderful stay..
by A verified traveler
Posted 11 Nov 2024
We were able to have a ground floor room. We came in late from a wedding and were able to park in front of our room instead of having to park away down from the room like we have had to do at other hotels.
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 17 Sep 2024
The room was dirty.
by A verified traveler
Disgusting and nasty
Posted 4 Aug 2024 on HotelsThis hotel was utterly disgusting. The room smelled like cigarettes and beer dispite requesting a nonsmoking room. The water was not running well and came out in spurts every now and then. The tub was completely dirty and no amount of cleaning could make it come clean. Pulling back the comforter, the sheets were ripped and bugs was crawling around in it! Could not even sleep in that room. Went to the front desk and the white lady with brown hair and a bull piercing said we know there is nothing I can do about it. When I asked for a refund to get another room she refused and said I can go somewhere else but there is no refunds available. Utterly disgusting! When I complaints to hotels.com they lied and said I never said anything and I never complained. Dispite me asking them to have a manager look at the cameras to show! Save yourself time, money, and patience.
by A verified traveler
Not good or safe.
Posted 14 Jul 2024 on HotelsThe room had an unpleasant smell, the sheets had stains and burns on them, the two chairs had stains that appeared to be human body fluid, the sink was rusted through, the shower head didn't spray well, the deadbolt was broken.
by A verified traveler
Posted 14 Jul 2024
Pretty average. No Wifi or workable ice machine. Door jambs need paint, bathroom fan missing plate, receptacles do not keep electrical items plugged in, shower faucet not working properly, no plugs for bathtub or sink drains.
by A verified traveler
Posted 13 Jul 2024 on Hotels
It was okay.
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 30 Jun 2024 on Hotels
The worst was they charged me $17 extra that It was not posted anywhere on their website, claiming that this is from the bank for card payment fee; a hidden illigal charg. And the service was poor as well. Also unethically using shopping carts like Target shopping carts instead of their own service carts and claiming that because they are privately owned, they can do so.
