Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
The room smelled of mildew and urine. AC needed servicing to clean filter, and when turned off made clicking noise in the middle of the night. Pet friendly room, but smelled like no effort had been made to negste odors. Contacted River Tree and Expedia, but after 24 hours, no response. Luckily the 2nd adult couldn't make it or she would have been hospitalized due to asthma and lung issues.
Comment from Hotel Management
26 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
RiverTree is looking into your issues
by A verified traveler
Posted 24 Sep 2024
Pretty straight-forward place to stay - not bad, not outstanding. But that's what I needed for one night.
Comment from Hotel Management
24 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for completing our survey. We are happy to our property met your needs for your stay.
by A verified traveler
Posted 23 Sep 2024
Staff was friendly. check in was quick. The area is ok. Breakfast was basic but fresh and good coffee.
Comment from Hotel Management
24 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for completing our survey. We appreciate hearing feedback from our guests. Have a great week, and we look forward to seeing you again next time you visit the LC Valley.
by A verified traveler from North Bend
Posted 23 Sep 2024
An easy motel to find— easy check-in, super friendly front desk person.
A 2-3 inch foam pad on the bed would do wonders! It was comfortable, but the pad would make it perfect! Maybe do upgrades with the tv. Otherwise, clean and comfortable.
Comment from Hotel Management
23 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you Tara for completing our survey. A special note, we have upgrades scheduled shortly and we are excited for it to be done and to see our guests response. Have a great week and we look forward to seeing you next time you visit the LC Valley.
by A verified traveler
Posted 16 Sep 2024
The pool in the center of the hotel rooms around it. Felt very safe. Even tho a little older bathtub could have been a little cleaner. Overall good
Comment from Hotel Management
16 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for responding to our survey. We appreciate hearing from our guests. Have a great week.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for responding to our survey. We appreciate feedback from our valued guests. Have a great week.
by A verified traveler from St. Maries
Posted 15 Sep 2024
The place had worn and torn carpet in the room and hallway and plumbing problems. I would not recommend it.
Comment from Hotel Management
15 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for filling out our survey. We appreciate feedback from our guests. We are scheduled for a full remodel. Have a great week.
by A verified traveler
Posted 14 Sep 2024
Booked through Expedia so property cannot do any adjustment.
Travelers beware of third party bookings!!
Comment from Hotel Management
14 Sep 2024 by Kim Riddle (Assistant Manager), Hotel Management
Thank you Steve, I truly appolizge for the issues and power outage the morning of you departure. It was an outage that affected a vast majority of Clarkston and the power company worked hard to get it back up before the estimated time.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Kim Riddle (Assistant Manager), Hotel Management
Thank you Kelly for taking the time to leave a review.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Lynn Griswold - Sales & Marketing Associate, Hotel Management
Thank you for completing our survey. We appreciate hearing from our guests. Have a great rest of your week.
