Ratings based on 68 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024 on Hotels
It was hood
Comment from Hotel Management
8 Apr 2024 by Kiara Lodge, Hotel Management
Hi Ettiene, thank you for this positive feedback and for trusting us with your holiday . It's so nice knowing that you enjoyed a relaxing getaway, and we're sure you created lots of magical mountain holiday memories too! Hope to see you again soon .
by A verified traveler
Posted 1 Mar 2024
Very good value for money
Comment from Hotel Management
4 Mar 2024 by Kiara Lodge, Hotel Management
Hi Kaspar, thank you for sharing this positive feedback with us. Providing exceptional value for our guests is at the heart of what we do, ensuring we exceed holiday expectations at every turn . Looking forward to your next magical mountain retreat with us!
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Kiara Lodge, Hotel Management
Hi Peter, thank you for the great feedback! At Kiara Lodge, we aim not only for satisfaction, but genuine holiday bliss. From our first-class amenities to the array of activities designed for both serenity and excitement, we're dedicated to crafting unforgettable experiences. Can't wait to welcome you back .
by A verified traveler
Stop over
Posted 8 Oct 2023 on HotelsIt’s a lovely place very family friendly
Comment from Hotel Management
11 Oct 2023 by Kiara Lodge, Hotel Management
Hi Steve, we're thrilled to hear that you had a great experience at our place! Creating a family-friendly environment is something we take great pride in, and your kind words serve as a testament to our efforts. We appreciate your support and hope to welcome you and your family back soon. Thank you for choosing us
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Kiara Lodge, Hotel Management
Hi Zakariya, we're blown away by your fantastic score . It looks like you had a blast during your stay, soaking in the breathtaking mountain views and making the most of our incredible resort amenities .
by A verified traveler
Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by Kiara Lodge, Hotel Management
Hi Floris, it's always wonderful hearing what our guests thought of their experience . We are thrilled to know you had a perfect holiday at our picturesque mountain resort, and we hope we get the pleasure of providing with another fantastic stay in the future!
by A verified traveler
Posted 29 May 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by Kiara Lodge, Hotel Management
Hi Futhi, we are so happy that you enjoyed your time with us . We try our hardest to offer a great stay to each guest and are thrilled that your overall experience met your expectations. We look forward to your next visit!
by A verified traveler
Posted 14 Apr 2023 on Hotels
Comment from Hotel Management
17 Apr 2023 by Kiara Lodge, Hotel Management
Thank you for the fantastic rating, Peter! We think it's safe to say you enjoyed a stunning stay at our well-equipped, upmarket resort, as well as the peaceful mountain surroundings. We loved being of service to you and hope to see you again soon .
by A verified traveler
Posted 26 Mar 2023 on Hotels
Comment from Hotel Management
28 Mar 2023 by Kiara Lodge, Hotel Management
Hi Portia, thank you for reviewing your recent holiday with us. We are gutted to find that your experience was not ideal, and would have appreciated more information to help us understand where we went wrong. We do hope to have another chance in the future to be able to prove ourselves to you.
by A verified traveler
Posted 27 Sep 2022 on Hotels
Comment from Hotel Management
29 Sep 2022 by Kiara Lodge , Hotel Management
Hi Karen, thank you for taking the time to rate your stay with us. We are very sorry that you did not enjoy a more impressionable experience at our resort, and would have appreciated more feedback so that we know how best to improve our service. Nonetheless, we will continuously work towards bettering our offering across all fronts, so that your next interaction with us is nothing short of exceptional!
