Ratings based on 26 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great stay
Posted 24 Dec 2023 on Hotelsjust fabulous, very friendly host, wish I could have stayed a bit longer, will definitely come back
by A verified traveler
Poor management with no customer care.
Posted 14 Oct 2023 on HotelsWe were going for our anniversary and booked a room with a view. Turns out you can not see the mountian because the roof on the porch blocks it. That night was very cold and the electric blanket on the one side did not work. Then we found a stain on the duvet that looked like bird poop. Throughout the night the porch light was shining in through the window as the curtian was broken in the corner. Early the next morning "on our anniversary" we were woken up by a loid noise on the porch. Turns out they were fixing the porch "the only place with a good view" and where we planned to have our breakfast without informing us. When we confronted the owner she merely apologised with apathy and continued to gossip about us right outside our door.
by A verified traveler
A relaxing base
Posted 25 Apr 2023 on HotelsGreat place to relax while visiting Clarens and the nearby areas such as Sentinel Peak. Comfy beds. The breakfast is nice, kitchen made a couple of good omelettes and a breakfast sammie, but when staff showed up with surprise vetkoeks every guest was smiling. The great room and terrace are lovely places to slowly have one last coffee before setting out on the day's adventure.
Comment from Hotel Management
26 Apr 2023 by Madelie Delport, Hotel Management
Thank you Ryan for your feedback it fills our hearts when we hear our guests enjoy their stay with us and experience the mountains. That is Clarens! Vetkoek is a winner every time on a breakfast table. Hope we will see you soon.Have a blessed long weekend.
by A verified traveler
Posted 24 Feb 2023
Very very tired property with ingrained dirt in shower cubicle with dangerous chipped floor tiles, door that cannot close and extractor fan the dirtiest I have seen in my life. Linen was clean. Animal poo under breakfast chair on veranda. The only redeeming feature was the exceptional view.
We paid full price for room 2 (only guests) but if you checked the Expedia price on the night it was heavily discounted.
by A verified traveler
Posted 25 Nov 2022 on Hotels
by A verified traveler
Posted 22 Nov 2022 on Hotels
by A verified traveler
From A to Z a perfect stay
Posted 18 Sep 2022 on HotelsFrom the check-in to the check-out - this stay was fantastic. Very friendly check-in, great tips what to do and where to dine. A wonderful room, very nice, with direct access to the terrace. Super organization, also for the time of load-shedding. A yummy breakfast in the morning sun, and then a check-out as smooth and friendly as at the beginning. This B&B is highly recommend!
by A verified traveler
Room with a view
Posted 8 Aug 2022 on HotelsGreat place to stay!. Start to finish everything was tip top but the view off the terrace to the mountains was the winner.
Comment from Hotel Management
10 Aug 2022 by Lallies Delport, Hotel Management
Thank you for the feedback, glad you enjoyed your stay with us.
by A verified traveler
What a View
Posted 14 Feb 2022 on HotelsWow, Wow, Wow. this was a great stay, friendly people, and awesome breakfast. AND THE VIEW!!!!
by A verified traveler
Convenient and comfortable.
Posted 9 Jun 2021 on HotelsConvenient and comfortable.
