Ratings based on 88 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 24 Aug 2024 on Hotels
Very clean and quiet. Staff very nice. The owner is helpful and kind. Felt safe at the hotel.
Comment from Hotel Management
21 Sep 2024 by Office , Hotel Management
Thank you so much this means the world to us. Please come again
by A verified traveler
Posted 11 Aug 2024
After I got home I found that the motel tried to charge me an extra fees to my credit card to cover the motel's Expedia fees. I contacted Expedia and Expedia said the motel should not be doing that and said I would get a refund from Expedia.
Comment from Hotel Management
12 Aug 2024 by Management , Hotel Management
You have signed the policy that costumers are responsible all fees.
by A verified traveler
Decieving
Posted 24 Jul 2024 on HotelsThe pictures where very deceiving pillows where flat the bed was very uncomfortable the toilet was lose there was a crack in the shower floor smell moldy and there was a chunk of ice in the refrigerator there was no security latch spider webs and a slug crawling in the room also and I was charged more then I was told
Comment from Hotel Management
24 Jul 2024 by Office , Hotel Management
We should charge you more for all the stains you left on the towels, and your make up on our sheets. We can’t control the credit card fees not ours but Expedia tells you of hotel other fees. You also signed our policy. It’s a shame, because we honored you with a bigger room but you caused us a mess. Don’t be deceiving people. You wanted a job and we could offer you because we are not hiring. So you want to bad mouth us what a shame.
by A verified traveler
Posted 14 Jul 2024
Thank you to the Budget Lodge staff, my room was nice and clean. Very nice and quiet during the day and night. I felt very safe. The reception staff were so friendly and ready to help. They have picnic tables outside for you to sit and chairs on the property. My tv was working good, my bathroom and shower was very clean. My room smelled good, ac was working in this hot weather. Beautiful landscaping and gazebo outside and beautiful little Orthodox Chapel. They even have a nice snack bar at the hotel. Price was good. Keep up the good job Budget Lodge Warren. Thank you!
by A verified traveler
Posted 12 Jul 2024
My room was clean and bed was made. Everything in my room worked including the air conditioner and the tv nothing was broken. It’s so hot during the day so I was super happy that the a/c worked. It wasn’t too loud and if you need anything there is a dollar general next door super convenient. Staff are so friendly and helpful. I highly recommend staying at the budget lodge.
by A verified traveler
Posted 12 Jul 2024
This was a very affordable motel with nice rooms, very clean. The people were very helpful & friendly. It is also conveniently located with lots of things to do close by.
by A verified traveler
Posted 12 Jul 2024
I enjoyed my stay here the budget lodge my room was absolutely fantastic nice and clean. The property its so beautiful nice gazebo outside and excellent and outstanding staff. I will come again.
Comment from Hotel Management
12 Jul 2024 by Management , Hotel Management
Thank you so much Chris, we appreciate you being with us thank you for your review and we look forward to seeing you again soon.
by A verified traveler
Posted 12 Jul 2024
My room was nice and clean staff were amazing. Very nice and quiet at the Budget Lodge. I felt very safe. They have a nice gift shop and snacks. I am very amazed at them how clean my room was and friendly is their staff. I will make when visiting to come again.
Comment from Hotel Management
12 Jul 2024 by Management , Hotel Management
Mr Abad it was nice having you with us, we thank you for serving our country I must say that you are an amazing veteran. We are proud to host you.
by A verified traveler
Posted 11 Jul 2024
We were greeted by a nice and helpful employee, Richard, on his first day of employment at the Budget Motel, in Warren, PA. He was extremely helpful and accommodating, while speaking with the owner for specific instructions. He was, by far, the best part of our stay. Once getting to our assigned room, we found the heater blasting (in hot, humid, July weather) and the AC unit not functioning. Fortunately, a quick phone call to the front desk got us immediately reassigned to the room next door. We entered the new room to find it fairly unclean (dead bugs on floor, shower dirty) and unserviced (no garbage bag liner in the garbage can, no basic toiletries like a bar of soap). We plugged in the refrigerator and turned on the AC unit, which were both working, thankfully. Upon our return to the motel, after 1.5 hours, the room was cool enough, but there was a terrible odor permeating the room, seemingly coming from the bathroom. We slept with the bathroom door closed, but awoke before our alarm, to a stinky, unpleasant odor in the entire room. We packed up and had to immediately leave. Checkout had a drop-box for the key, but the proprietor met us at the office door just before 8 AM, to take the key. We knew that we reserved a cheap option from Expedia, and were extremely disappointed with what we received, despite the price. I will hesitate to use this site and will never stay at this location again.
Comment from Hotel Management
12 Jul 2024 by Front Desk Staff , Hotel Management
Thank you! That day was 4th of July weekend and we kept our prices normal. Our rooms are clean, we had no issues or complaints. I am sad that you did not address these matters at the office. Next time we will do our best as always we do. Sorry for any experience you had here on the 4th of July weekend.
