Ratings based on 366 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The perfect hotel to stay when staying in County Mayo Ireland.
by A verified traveler
Posted 28 Oct 2024
The 4 star rating is not justified in my view. The interia look tired and it could do with some up dating. The staff seemed inexperienced, although not rude, i would not say they were friendly and welcoming.
Comment from Hotel Management
8 Nov 2024 by Lukas Kodl, Hotel Management
Dear Clive,Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet your expectations. We strive to maintain high standards and appreciate your candid comments, which help us improve.I acknowledge your concerns about the interior and the staff. Your observations about the decor are noted, and we are currently reviewing our plans for updates to ensure a more refreshing and welcoming environment. Regarding the staff, we are committed to ongoing training to enhance our hospitality and ensure a warm and friendly experience for all our guests.We hope you will consider staying with us again in the future so we can provide you with a stay that better reflects the quality we aim to deliver.Best regards,Lukas KodlGeneral ManagerThe McWilliam Park Hotel
by A verified traveler
Posted 9 Oct 2024
Clean. Professional
Comment from Hotel Management
26 Oct 2024 by Lukas Kodl, Hotel Management
Dear David,Thank you for awarding us a perfect score of 5 out of 5. I am thrilled to know that your stay at The McWilliam Park Hotel was exceptional. Your positive feedback is truly appreciated and inspires us as a team to maintain our high standards of service.Best regards,Lukas Kodl General Manager The McWilliam Park Hotel
by A verified traveler
Posted 22 Sep 2024
Beautifully maintained property. Dining areas were comfortable and food was very good.
Comment from Hotel Management
1 Oct 2024 by Lukas Kodl, Hotel Management
Dear Robert,Thank you for your kind words and for taking the time to share your experience at The McWilliam Park Hotel. I am delighted to hear that you found our property beautifully maintained and that you enjoyed the comfort of our dining areas as well as the quality of our food. Your positive feedback is greatly appreciated and will be shared with our team.Warm regards,Lukas Kodl General Manager The McWilliam Park Hotel
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 4 Sep 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Lukas Kodl, Hotel Management
Dear Paul,Thank you for taking the time to rate your stay at The McWilliam Park Hotel. I am pleased to see that you have given us a score of 8 out of 10. While I am glad to see that your experience was largely positive, I am always striving for perfection. I would greatly appreciate it if you could provide any specific feedback or suggestions that could help us improve further and make your next stay a perfect 10.Thank you once again for your valuable rating. I look forward to welcoming you back to our hotel in the near future.Yours sincerely,Lukas KodlGeneral ManagerThe McWilliam Park Hotel
by A verified traveler
Posted 11 Aug 2024
No A/C . Beds small. No refrigerator in room. No ice bucket.
Comment from Hotel Management
23 Aug 2024 by Lukas Kodl, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback regarding your recent stay at The McWilliam Park Hotel. I am sorry to hear that your experience did not meet your expectations.I understand your concerns about the lack of air conditioning, the size of the beds is surprise to me though as all our rooms have either queen or king size beds. The absence of a refrigerator in the room could have been resolved on the day as we have some limited stock available, otherwise we can provide a cold room storage. Please accept my sincere apologies for any inconvenience these issues may have caused during your stay.Regarding the ice bucket, I would like to clarify that we do provide ice buckets upon request. I regret any misunderstanding that may have occurred and I assure you that we will strive to communicate our services more effectively in the future.Your feedback is invaluable to us as it helps us improve our services and the overall guest experience. I hope that you will give us another opportunity to serve you better in the future.Yours sincerely,Lukas KodlGeneral ManagerThe McWilliam Park Hotel
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Lukas Kodl, Hotel Management
Dear Matheus,I am delighted to see your perfect score of 10 out of 10 for your stay at The McWilliam Park Hotel. While there were no specific comments, this score speaks volumes about your experience with us.It is always our aim to provide an exceptional experience for our guests, and it seems we were able to achieve that during your stay. Your high rating is a testament to our team's dedication and commitment to service.Thank you for taking the time to rate us. I hope to have the pleasure of welcoming you back to our hotel in the near future.Warm Regards,Lukas KodlGeneral Manager, McWilliam Park Hotel
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Lukas Kodl, Hotel Management
Dear Sarah,Thank you for your valuable feedback and for rating your stay at The McWilliam Park Hotel an 8 out of 10. While this is a good score, I acknowledge that there is always room for improvement.Without specific comments, it's challenging to understand where we fell short of a perfect score. However, please rest assured that we are committed to continuously improving our services and facilities.Your feedback is greatly appreciated, and I hope that you will give us the opportunity to serve you again in the future, aiming for that perfect 10.Best Regards,Lukas KodlGeneral Manager, McWilliam Park Hotel
