Clairfayts Vacation Rentals

"Très bon séjour au 1 ère classe de Feignies, tout le personnel est au top, souriant, accueillant, se mélange bien avec les clients. Juste un petit soucis que j'avais déjà signalé dans un commentaire précédent, la Direction devrait fournir dans chaque chambre une brosse pour les toilettes, il est très désagréable pour une technicienne de surface de trouver du caca dans la cuvette des toilettes et c'est pour nous aussi très désagrèable de rendre des toilettes sales, donc pas le choix que de nettoyer la cuvette avec les mains mais ce n'est pas normal non plus d'en arriver là ! Alors la Direction vous n'avez pas de brosses chez vous pour vos toilettes personnelles ?? Un effort s'il vous plaît!!"

"Great spot"

"The staff were pre-occupied by a wedding, no bar or restaurant available. We understand the diversion, but we were still paying guests! Hotel is tired and needs some TLC to get it back to the advertised level."

"The chalet was clean, although small, there was sufficient space for our motorcycle gear and space outside to leave luggage. The area around the lake is good for walking and due to it being end of season, very quiet throughout the day and night. The breakfast service was poor and does not represent good value. The first day there were no bowls for creals and no clean tea mugs. On the second day we were the only two diners. The cleaners were in the room drinking coffee when we arrived so there was not enough coffee left. I asked for more, they gave us a flask, locked the service room and left. They hadn't made more coffee but simply topped up the flask with water so the last bit we had was undrinkable. We then realised they had locked away the breads and croissants, leaving us nothing to eat. I told the office about this and as we had only eaten half a breakfast I asked for a refund of one but this was refused. We had a long ride that day and wanted a good start to the day, not to pay for the cleaners' breakfast. Overall the stay was good and I recommend it to others but advise against having the breakfast. "

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Lovely, clean budget hotel with straight forward 24hr checking in."

"Lovely old building with pleasant grounds but the unit lacked a great deal. Firstly, no air conditioning on a 34 degree day is a huge problem for anyone. We had to ask for a fan and leave windows on ground floor open all night in order to get some kind of sleep. NOT IDEAL for safety. Kitchen facilities were lacking, no chopping/cutting board, no sharp knife to cut anything, no microwave heating bowl, slow oven top, no egg spatula or tongs, no toaster. Basics such as little bottle of oil for cooking & small milk to use coffee machine would have been nice touch. "

"Relaxing hotel with all the facilities. Lovely outdoor pool with a good temperature. Great restaurant. Good spot for visiting the Belgian breweries !"

"Lovely welcome, good breakfast. Clean bedroom. Quiet location. Would recommend "