Ratings based on 516 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dorado
Posted 30 Oct 2024
by A verified traveler
Posted 22 Oct 2024
Got some misinformation at checkin but overall good place to stay.
by A verified traveler
Posted 16 Oct 2024
The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off
by A verified traveler
Posted 6 Oct 2024
Beautiful place with great views
by A verified traveler
Posted 6 Oct 2024
Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
by A verified traveler from UpperCoomera
Posted 28 Sep 2024
The property is a long way from the port and train it has no transfer options and Taxi are hard to find when the boats are in harbour.
They have no working lift and we had to go up four flights of stairs
The doors in our room blew open during the night as it didn’t have proper locks
The bed was as hard as a rock
No phone in the room
No decent lighting
TV didn’t work
The bathroom was clean but shower screen was rusty and would get stuck when you closed it
Not any where near a Mecure standard we booked due to the name
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from Media
Posted 14 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
