Ratings based on 27 Verified Reviews
4.7 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
RSS
Posted 13 Jun 2024 on HotelsVery convenient for Cala'n bosch making up a large part of the resort itself .
The villas and bungalows are slightly away from the hotel but basically surround the marina.
We had a brilliant time.
by A verified traveler
Posted 15 Apr 2024 on Hotels
by A verified traveler
Posted 25 Aug 2023 on Hotels
by A verified traveler
Posted 11 Jul 2023 on Hotels
by A verified traveler
Posted 12 Apr 2023
The rep was super helpful and quick to answer our questions.
The bungalow was not five star, the fridge freezer was heavily dented and rusting on the outside. The wires from the TV just hung down unsafely and the outside sunshade was broken.
by A verified traveler
Posted 25 May 2022
Lovely place to stay, very relaxing. Not really self catering though with only one plug in electric cooker ring.
Comment from Hotel Management
11 Jun 2022 by Alba Lledó, Directora de Calidad, Hotel Management
Good afternoon,
Thank you for your review. We are so glad to hear that you have enjoyed the place. Our goal is you to enjoy your holiday as much as possible for that reason we can not be happier to hear that you have had a very relaxing stay. Regarding the plugs we will take into account in order to improve it.
We hope to see you next summer!
Best regards,
by A verified traveler
Posted 4 Apr 2022
It is a lovely place to stay but I feel the checkout process let it down. We were checking out on a Sunday and no one was there to check us out but told us over the phone to leave keys inside bungalow as “no one is working until Monday”.
Comment from Hotel Management
11 Jun 2022 by Alba Lledó, Directora de Calidad, Hotel Management
Good evening,
Thank you for writing this e-mail. The opinion of our guests is very important for us because it helps to improve our service. I am very sorry to hear that the check out let down your holiday. As you may know the season in Menorca is from May till October when we offer 24 hours reception, seven days a week, etc. in April is low season therefore we are less crowded and the services and price are adjusted to this fact.
Thank you for your understanding.
Best regards,
by A verified traveler
Easter 2019 at Villas del Lago - Menorca
Posted 22 Apr 2019 on HotelsVery nice, well equipped villa, great outdoor furniture, beautiful pool, comfortable indoors, AC/Heater (we really needed the heater although our stay was in Easter!!!), pretty water view, daily cleaning service and calm environment....except when the major construction site next door was active. That was a pity! It has nothing to do with how great the property and the staff is but nonetheless it is there....Would definitely recommend Villas del Lago ❤️
Recommended
for Everyoneby A verified traveler
Gorgeous villa with lots of space & lovely views
Posted 19 Sep 2017
Pros: Big villa, private pool, spacious, very clean. The staff were very nice
Cons: More kitchen utensils (ie microwavable dishes, more pans), hooks in the bathroom, at least one full length mirror in the villa.
Location: Lots of great restaurants & bars nearby. We loved Toro Negro. The beach is just a 5/10 min walk & there are lots of well stocked supermarkets nearby
We stayed in Villa 1. The villa is on top of the row of restaurants, but we hardly heard any noise from below. The villa's are all nice and private; we couldn't really hear or see the guests in the villa next door.
The villa itself has lots of amenities, 3 bedrooms with a small 'half' bedroom which has a pullout sofa bed, 2 full bathrooms and an extra toilet, large kitchen, spacious living room, and two outside areas: one looking out on the marina and the other next to the pool. The amount of space means this is ideal for large families so you're not on top of each other all the time!
We unfortunately had a few maintenance issues whilst we were there; the most urgent ones were resolved quickly, but it would've been nice if the villa had been checked more thoroughly before our arrival.
The staff were all very friendly. We didn't use many of the hotels facilities, but we did use the bar one evening. Sadly the service was slow and the drinks weren't very nice. There are much nicer bars around the marina including Flamingo, where the staff were so nice.
The location of the hotel is really good, near to the marina, lots of restaurants, supermarkets and just a short walk from the beach. The villas are separate from the hotel - you have to either go over a bridge (with steps) or walk right around the marina to get to the villas, so worth asking the staff to take the luggage over, like we did.
Despite a few small issues, we had a great holiday and would definitely return
Comment from Hotel Management
15 Nov 2017 by Lidia Ramirez, Hotel Management
Thank you for all the comments. We work always to improve and we will be happy to have you back in the future.
