Ratings based on 11 Verified Reviews
1.9 Room cleanliness
2.7 Service & staff
3.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jun 2019
Pictures on Hotel are not the same as Hotal Conditions. Hotel is so deteriorated not what we were expecting. Had to check it the same day and look for new accommodations. I do not recommend this Hotel
by A verified traveler
Posted 23 May 2019 on Travelocity
The only think to like about this property is the photos they show on the websites. After a long day of travel we arrived at this "hotel" to a dark filthy lobby with a staff member behind the desk wearing a dirty uniform shirt. He informed us that there was no hot water in the hotel and that the pool wasn't working. We spent an hour and a half on hold with Travelocity trying to see what could be done about finding other accommodations and never were able to talk with anyone there. Eventually we were shown to their "best room" that had obviously just had the beds made up for us, but otherwise it looked like it had not been cleaned since the beginning of time. There was even rodent feces behind the curtain. There was in fact no hot water and the water that came out of the tap smelled of sewage. Overall the establishment was utterly uninhabitable and we had to find other accommodations, adding the expense to a trip that was to have been paid for fully. I understand that the hotel had no way to reimburse us for the cost, but having left two emails for Travelocity, I have yet to receive a response.
I am not one who requires luxury in a hotel, or onewho complains about every little thing. I realize that different people have varying standars regarding what is and is not acceptable, but there is no way that this establishment should be listed as a potential hotel when it is not able to accommodate guests. Also, the pool that was "not working" had a layer of slime coverin
by A verified traveler from Madero
Posted 27 May 2019
ME GUSTÓ QUE ES CERCA DEL MAR, Y LO QUE NO EDTAMUY VIEJO Y MUY SUCIO LA HABITACIÓN Y EN SI EL HOTEL
by A verified traveler from cd. victoria
Posted 8 Apr 2019
no, las habitaciones sucias, las toallas literal pon pedazos de yeso pegado, la alberca sucia no le dan mantenimiento no corresponde el precio pagado, exijo se me bonifique
by A verified traveler
Posted 7 Apr 2019
Page una master con vista al mar Medieron otra habitacion pedí otra y me cambiaron a otra horrible no Serbia el tv ni la puerta de la terraza me siento timado
by A verified traveler from Toronto
Posted 2 Mar 2019
Muy malas condiciones desde el cuarto hasta la alberca
by A verified traveler
Posted 8 Jan 2019
Hotel con un "club de playa", alberca sucia, playa sucia.
by A verified traveler
Posted 21 Dec 2018
Al entrar me dieron una abitacion fea insegura y con holor a drenaje. Pedi que mela cambearan y lo isieron por una super grande y mejor el restorant no tenia nada y tubimos buscar fuera. 12/20/18. 12/21/18
by A verified traveler
Posted 17 Dec 2018
Lo bueno: tienen club de playa con instalaciones agradables; lo malo: las instalaciones del hotel son viejas y siendo temporada baja, casi no había empleados para dar una buena atención.
by A verified traveler from monterrey
Buen hotel
Posted 23 Jul 2018Lo unico malo el horario de las albercas cierran muy temprano
