Ratings based on 999 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2023
When we arrived they assigned us a room with the toilet dirty .
We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension.
So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
by A verified traveler
Posted 5 Jul 2023
The ac was really noisy doesn’t worth the price
by A verified traveler
Posted 4 Jul 2023
by A verified traveler
Posted 23 Jun 2023 on Hotels
by A verified traveler
Posted 20 Jun 2023
quiet, clean and soulless
by A verified traveler
Posted 9 Jun 2023
by A verified traveler
Posted 9 Jun 2023
Good
by A verified traveler
Posted 8 Jun 2023
It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
by A verified traveler
Avoid and go to a better hotel
Posted 8 Jun 2023 on HotelsVery mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom.
The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
by A verified traveler
Posted 5 Jun 2023
There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
