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iStay Hotel Ciudad Juarez

3.5 star property
Central hotel connected to a shopping center in Zona Pronaf with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Lobby
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is P4,239
P4,827 total
includes taxes & fees
Dec 3 - Dec 4

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 2

View all photos for Quadruple Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Deluxe

  • Sleeps 2

View all photos for Single Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Single Room Deluxe

  • Sleeps 2

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About the neighborhood

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Plaza de las Americas - 6 min walk - 0.5 km
  • Estadio 20 de Noviembre - 15 min walk - 1.3 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 5 min drive - 5.0 km
  • American Consulate - 9 min drive - 9.0 km

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

Hotel near Paso del Norte International Bridge
At iStay Hotel Ciudad Juarez, you can look forward to shopping on site, laundry facilities, and a bar. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, iStay Delicious, serves breakfast. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and ATM/banking services
  • A 24-hour front desk, free newspapers, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch plasma TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • iStay Delicious

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Stereo

Family friendly

  • Babysitting
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 825,397 square feet of conference space

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Dec 3, 2024 start from P 4,239.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is iStay Hotel Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at iStay Hotel Ciudad Juarez?

Self parking is free at this property.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at iStay Hotel Ciudad Juarez?

Check-out is at 1 PM.

Where is iStay Hotel Ciudad Juarez located?

Located in Zona Pronaf, this hotel is within a 10-minute walk of Hospital de la Mujer, Plaza de las Americas, and Ciudad Juárez Art Museum. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 15 minutes.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 538 out of 1013 reviews" "
Rating 8 - Good. 221 out of 1013 reviews" "
Rating 6 - Okay. 109 out of 1013 reviews" "
Rating 4 - Poor. 67 out of 1013 reviews" "
Rating 2 - Terrible. 78 out of 1013 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta el servicio aquí. Les pedi si me podían acomodar mi cuarto en un lugar de el hotel y lo hicieron con mucho gusto. Los cuartos súper limpios, desayuno es excelente, internet rápido, y lo mejor es el Staff, todos que trabajan allí. Excelente servicio. Por eso siempre regreso aquí.
Stayed 3 nights in Nov 2024

10/10 Excellent

LUZ M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like because is very safe, easy parking and very quiet.
Stayed 1 night in Nov 2024

6/10 Okay

Alfredo

Business traveler
Estuvo solo bien y el desayuno no me lo incluyó pero en general estuvo solo bien
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

4/10 Poor

Claudia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty, hair and dirt on the floor, smelled like moisture and feet, we found several roaches, the beds were uncomfortable and old, the countertops are stained, AC was not working during the day, the shower curtain was mid ripped and the main the pool heater wasn’t working and on front desk didn’t let us know.
Stayed 1 night in Oct 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was not working
Stayed 2 nights in Oct 2024

10/10 Excellent

Genessie

Stayed 1 night in Sep 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel because of how the pool is centralized and right next most 1st floor room
Stayed 2 nights in Oct 2024

10/10 Excellent

Alma Delia

Everything good
Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Antonio

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice, the services and the staff.
Stayed 2 nights in Aug 2024

8/10 Good

Norma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the dining services especially Mr. Hector who works in this department. He ‘s an amazing employee,
Stayed 3 nights in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Honorio, Colorado springs

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We had a problem with the TV in our room and we asked for service to take care the problem and nobody showed up during the time that we stayed in the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Laura Brigitte

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were dirty, building from the outside looked good but from the inside in the actual rooms everything is still very old fashioned. The AC, the TV (normal TV), the shower, the bed sheets. After the cleaning lady came it was a weird smell on the room, like if the mop was dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024