Ratings based on 1,914 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Clean, everything worked, staff were excellent. We needed help a couple of times for the tv and each time someone responded immediately. We had a two-bedroom suite which was perfect for our needs. We were in Juarez for immigration process, excellent location to US Consulate.
Comment from Hotel Management
22 Nov 2024 by atencion al cliente, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 21 Nov 2024
Good place to stay.
Comment from Hotel Management
21 Nov 2024 by Atención a Clientes , Hotel Management
Thanks for staying with us. We appreciate your feedback! Hope to see you soon.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Atención a Clientes , Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Esperamos verlos pronto.
by A verified traveler
Posted 20 Nov 2024
The staff is very courteous. We were delighted by one of the housekeepers, I don’t recall if her name is Esther or Estela but when she cleaned our room you could definitely tell. She always left the room smelling amazing. There’s a convenience store right at the lobby if you need snacks or you can always dine in at the hotels cafeteria. They’re conveniently located near a food stand that sells tacos, tortas and burgers if you’re in the mood for something different. Our stay was for about 10 days and it’s more cost effective to pay through Expedia than at the facility to avoid international fees from the bank.
Comment from Hotel Management
20 Nov 2024 by Atención a Clientes , Hotel Management
Thanks for staying with us. We appreciate your feedback! Hope to see you soon.
by A verified traveler
Posted 18 Nov 2024
Great
Comment from Hotel Management
18 Nov 2024 by Atención a Clientes , Hotel Management
Thanks for staying with us. We appreciate your feedback! Hope to see you soon.
by A verified traveler
Posted 17 Nov 2024
Ok
Comment from Hotel Management
17 Nov 2024 by Atención a Clientes , Hotel Management
Thanks for staying with us. We appreciate your feedback! Hope to see you soon.
by A verified traveler
Posted 15 Nov 2024
Friendly staff
Comment from Hotel Management
15 Nov 2024 by atencion al cliente, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler from Tampa
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by atencion al cliente, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Esperamos verlos pronto.
by A verified traveler
Posted 14 Nov 2024
About privacy
Comment from Hotel Management
14 Nov 2024 by atencion al cliente, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 14 Nov 2024
Súper eficiente
Comment from Hotel Management
14 Nov 2024 by atencion al cliente, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Esperamos verlos pronto.
