Ratings based on 854 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rio de Janeiro
Posted 18 Nov 2024
Convenient option in Mayfair. Very quiet yet close to shopping and dinning areas
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 25 Oct 2024
Beautiful hotel for my 12 year old son and I for a 2 night stay in London. All the staff were very friendly and helpful. The room and bathroom were spotlessly clean, a few minutes walk to the Marble Arch tube station. I’d definitely stay again.
Comment from Hotel Management
26 Oct 2024 by Giovanni, Hotel Management
Dear Tracy,Thank you so much for your kind words and 5-star review! We’re delighted to hear that you and your son enjoyed your stay and found our location convenient. It’s wonderful to know our team made a positive impression, and we’re thrilled the cleanliness of your room met your expectations. We can’t wait to welcome you both back for another memorable visit in London!Warm regards,GiovanniAssistant Front Office Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manal Guest Experience Manager, Hotel Management
Dear Federico, Thank you for taking the time to review The Prince Akatoki London. I am pleased to read you enjoyed your stay and delighted that the service met your expectations. I look to welcoming you back again at The Prince Akatoki London. Kind Regards,
by A verified traveler
Posted 11 Oct 2024
Very nice hotel
Comment from Hotel Management
12 Oct 2024 by Guest Experience Manager, Hotel Management
Dear HadiThank you for taking the time to review The Prince Akatoki London. I am pleased to read you enjoyed your stay and delighted that the staff met your expectations.I look to welcoming you back again at The Prince Akatoki LondonKind Regards,AdrianGuest Experience Manager
by A verified traveler
Posted 11 Oct 2024
Great hotel and staff!
Comment from Hotel Management
12 Oct 2024 by Guest Experience Manager, Hotel Management
Dear HadiThank you for taking the time to review The Prince Akatoki London. I am pleased to read you enjoyed your stay and delighted that the staff met your expectations.I look to welcoming you back again at The Prince Akatoki LondonKind Regards,AdrianGuest Experience Manager
by A verified traveler
Posted 4 Oct 2024
Beautiful property and rooms
Comment from Hotel Management
5 Oct 2024 by Manal R Guest Experience Manager, Hotel Management
Dear Wallace,Thank you for taking the time to review the Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay.I look to welcoming you back again at The Prince Akatoki London.Stay Well,
by A verified traveler
Posted 4 Oct 2024
I moved my stay at the hotel. Everything was spotless. I liked the matcha teas, they have a variety of food choices at breakfast. The room was very clean and there are heated floors in the bathrooms. The staff are very friendly. I would stay again.
Comment from Hotel Management
5 Oct 2024 by Manal R Guest Experience Manager, Hotel Management
Dear Andrea,Thank you for taking the time to review the Prince Akatoki London. It is always our aim to deliver a high standard of service and I am pleased that you felt we achieved this during your stay.I look to welcoming you back again at The Prince Akatoki London.Stay Well,
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Martin, Hotel Management
Dear Emily, Thank you for taking the time to review the Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay.I look to welcoming you back again at The Prince Akatoki London.Stay Well,Martin V.Guest Experience Manager
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Martin V., Hotel Management
Dear Meredith Anderson,Thank you for taking the time to review the Prince Akatoki London. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I look to welcoming you back again at The Prince Akatoki London. Stay Well, Martin V.Guest Experience Manager
