Ratings based on 1,370 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Amazing staff - everyone was friendly and welcoming! The hotel location is great close to two tube lines and minutes away from Buckingham palace. The room itself was great, recently renovated and incredibly comfortable. Only thing was our fridge had an odd smell so we couldnt use it and the elevators were slow as there was only one working for entire hotel.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Excellent, well-kept property! I’d definitely stay here again; the premium suites are super spacious and gorgeous. The beds are a little more firm than I’d like but overall the hospitality was unmatched. Great, thoughtful customer service experience! It’s also in a great location.
by A verified traveler from Mountain Lake Park
Posted 13 Nov 2024
This is my first stay at the St. James Court since the pandemic (My last visit was in 2018.) and I am happy to say that almost nothing has changed! Of course, you really can’t beat the location, but the hotel, while under some renovations, did not disappoint. I’m looking forward to my next visit!
by A verified traveler
Posted 12 Nov 2024
Slow service, to many managers, to much pressure on the servers of the restaurant. They look to tens. No employee can perform under that pressure.
by A verified traveler
Posted 9 Nov 2024
No
by A verified traveler
Posted 9 Nov 2024
Fantastic stay at St James Court - central location, beautiful, large comfortable rooms and great breakfast. The staff were so friendly and with it being Diwali during our stay there were fireworks and a gift for each guest. Would highly recommend!
by A verified traveler
Posted 5 Nov 2024
Great service and nice experience from a overall perspective.
by A verified traveler
Posted 3 Nov 2024
The best hotel I have ever had the pleasure of staying at. Lovely staff members, excellent food. Very clean hotel with great amenities.
