Ratings based on 1,174 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler from San Antonio
Posted 11 Dec 2024
Great location! Room was clean and comfortable.
by A verified traveler
Posted 8 Dec 2024
I loved the service, convenient location, cleanliness
Comment from Hotel Management
8 Dec 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Rafaela,Many thanks for the kind review. Thank you so much for staying with us and leaving us such a wonderful review! The hotel truly is in the heart of London with all that the city has to offer never more than a stone’s throw away. We also have unbeatable transport links virtually on our doorstep so that you have all need in order to explore the diverse range of sites and experiences London has to offer.We put tremendous effort into the beautiful design and cleanliness of our hotel. We have tried to bring that delicate mix of combining luxury with comfort.Our wonderful housekeeping team takes cleanliness very seriously and always maintains our rooms at a 5* standard. Your review reflects this and will pass on your kind feedback to the team.,Warmest regards,Dagmar Malikova Hotel Manager
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Raquel,We thank you very much for your sincere and honest 5-star review. We are thrilled that you found everything to be of high quality and standard.We would be excited to welcome you again at Page8 Hotel.Warm Regards,Dagmar MalikovaHotel Manager
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Aspasia,We thank you very much for your sincere and honest 5-star review.We are thrilled that you found everything to be of high quality and standard.We would be excited to welcome you again at Page8 Hotel.Warm Regards,Dagmar MalikovaHotel Manager
by A verified traveler from Dublin
Posted 1 Dec 2024
Staff not friendly and lack of service mind.
Comment from Hotel Management
2 Dec 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Sang Jin,Many thanks for choosing Page 8 Hotel London for your recent stay.I do apologise that your time with us did not fully meet your expectations.Please be assured that our staff members have built a solid reputation due to their friendly and helpful attitudes. I shall be following up with the relevant departments to ensure that our high standards of customer service continue, as I assure you that this is a very rare occurance.Should you wish to speak to us directly in more detail in regards to your experience, I kindly ask you to contact the hotel directly.Despite the negatives, I do hope that you enjoyed our Central London location and comfortable rooms. Kind Regards,Dagmar MalikovaHotel Manager
by A verified traveler
Posted 29 Nov 2024
Placement
Comment from Hotel Management
29 Nov 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Christine,We thank you very much for your sincere and honest 5-star review. We are thrilled that you found everything to be of high quality and standard.We would be excited to welcome you again at Page8 Hotel.Warm Regards,Dagmar MalikovaHotel Manager
by A verified traveler from Newcastle Upon Tyne
Posted 28 Nov 2024
Fantastic location being right on Trafalgar Square which is ideal for exploring local area. Hotel room was very impressive. All looks new and modern with lots of attention to detail and finishings. Friendly and attentive staff. Really can’t think they could have done anything better.
Comment from Hotel Management
29 Nov 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Martin,Many thanks for the review! The hotel truly is in the heart of London with all that the city has to offer never more than a stone’s throw away. We also have unbeatable transport links virtually on our doorstep so that you have all need in order to explore the diverse range of sites and experiences London has to offer.We put tremendous effort into the beautiful design and cleanliness of our hotel. We have tried to bring that delicate mix of combining luxury with comfort.I am so glad to hear our staff were as friendly and accommodating as always. We really appreciate you taking the time to rate your Page8 experience. We hope to welcome you back to Page8 for any future adventures. Kind regards,Dagmar MalikovaHotel Manager
by A verified traveler
Posted 28 Nov 2024
Clean, central and friendly staff
Comment from Hotel Management
29 Nov 2024 by Dagmar Malikova - Hotel Manager, Hotel Management
Dear Elizabeth,Many thanks for the 5* review! Our location is indeed phenomenal, and certainly the best you could have asked for if your area of interest is Central London for either tourism or business.I am so glad to hear our staff were as friendly and accommodating as always. We really appreciate you taking the time to rate your Page8 experience. We hope to welcome you back to Page8 for any future adventures. Kind regards,Dagmar MalikovaHotel Manager
by A verified traveler
Posted 25 Nov 2024
Only complaint was light in the bathroom. when I bent over the sink, a shadow was cast on the washbasin, so I could not see clearly. This was particularly annoying since I needed to watch my hands while I was putting on my contact lenses. I solved the problem by turning sideways so the light shone on my hands.
Comment from Hotel Management
28 Nov 2024 by Dagmar Malikova, Hotel Management
Dear Maureen,Thank you for taking the time to share your feedback with us. We truly value your insights, as they help us improve our services.I sincerely apologize for the inconvenience you experienced with the bathroom lighting. I understand how this could be frustrating, particularly when performing tasks requiring precision, such as putting on contact lenses.We will review the lighting setup in the bathroom to ensure it is more functional and user-friendly. Your suggestion to adjust the positioning is helpful, and I appreciate you bringing this to our attention.Please don’t hesitate to reach out if there’s anything else we can assist you with. We look forward to making your future experiences even more comfortable.Kind regards,Dagmar Malikova
