Ratings based on 209 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Great hotel. Wished the room had more to offer. It’s well designed but for the price would expect more.
Nobu restaurant is incredible. One of the best meals I’ve ever had.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler from Atlanta
Posted 4 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
We are grateful that you took the time to share your experience with us. I am sorry that we didn't manage to match your expectations. We take our guest feedback extremely serious, therefore, your comments have been addressed with maximum priority to the departments involved, aiming to avoid reoccurrences. Would be wonderful to welcome you back. Best wishes,
by A verified traveler from Houston
Posted 28 Oct 2024
All brilliant!!!
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler
Posted 22 Oct 2024
Excellent
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for your amazing feedback! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler
Posted 18 Oct 2024
Great property and staff— extremely kind, professional, and accomodating from even before my arrival. I had received a call a couple of days prior to my arrival to see if I needed anything for my stay or any additional bookings. I’m so glad I chose Nobu for this stay, I’ll definitely be back!
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler from Wirral
Posted 22 Sep 2024
It is a wonderful hotel..great spot..room was just right for one night. One disappintment was the breakfast...undercooked food and cold,not a Nobu thing really
Comment from Hotel Management
13 Nov 2024 by Fabiola - Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,
by A verified traveler from Chicago
Posted 19 Sep 2024
Beautiful birthday surprise! Thank you!
Comment from Hotel Management
13 Nov 2024 by Fabiola - Assistant Front of House Manager, Hotel Management
Thank you so much for a perfect score! We are delighted that you had a wonderful experience. We are looking forward to welcoming you back. Best wishes,