Ratings based on 940 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Churchill Team , Hotel Management
Thank you for giving us a very good rating overall. We are looking forward to welcoming you back!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Churchill Team , Hotel Management
Thank you for giving us a very good rating overall. We are looking forward to welcoming you back!
by A verified traveler
Posted 11 Nov 2024
Convenience and good service
Comment from Hotel Management
12 Nov 2024 by The Churchill Team , Hotel Management
Thank you very much for staying with us. We appreciate your feedback.
by A verified traveler from Doha
Posted 6 Nov 2024
Good
Comment from Hotel Management
6 Nov 2024 by The Churchill Team , Hotel Management
Thank you for giving us a very good rating overall. We are looking forward to welcoming you back!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by The Churchill Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Chicago
Posted 29 Oct 2024
Solid mid range hotel. Good area.
Comment from Hotel Management
30 Oct 2024 by Melvin Boumann - Guest Personalisation Manager, Hotel Management
Dear Robert,Thank you for your feedback! We’re glad to hear you enjoyed our location and found the hotel to be a comfortable mid-range option. We strive to provide quality service and convenience for our guests and appreciate your insights. Should you have any further suggestions to enhance our offerings, please feel free to share—we're always looking to improve. We hope to welcome you back soon!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ambrosio Da Silva - Guest Personalisation Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Ambrosio, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Melvin Boumann - Guest Personalisation Manager, Hotel Management
Thank you for taking the time to share your recent experience at Hyatt Regency London - The Churchill. We sincerely appreciate your feedback, as it helps us to continue improving our services and ensure a better experience for all our guests.We are sorry to hear that your stay did not meet your full expectations and would like to extend our apologies for any inconvenience you may have encountered. Your comments have been shared with our team so we can address the areas where we fell short and make the necessary improvements.Please know that guest satisfaction is our top priority, and we would welcome the opportunity to discuss your concerns in more detail to ensure we can provide a more seamless and enjoyable experience on your next visit.Thank you again for staying with us. We hope to have the chance to welcome you back soon and to exceed your expectations next time.
by A verified traveler from Peoria
Posted 17 Sep 2024
This is in a lovely area and we safely walked all over and found delicious pubs. The hotel restaurant is also very good.
Comment from Hotel Management
18 Sep 2024 by The Churchill Team, Hotel Management
Thank you for sharing your wonderful experience with us. I’m delighted to hear that you enjoyed the location of our hotel and felt comfortable exploring the surrounding area on foot. It’s great to know that you discovered some of the local pubs as well—this area is indeed known for its charm and vibrant dining options.I’m also pleased that you enjoyed dining at our hotel restaurant. We strive to offer a delightful culinary experience, and your positive feedback means a lot to our team.We hope to have the pleasure of welcoming you back for another enjoyable stay.
