Ratings based on 489 Verified Reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler from Washington

Posted 25 Sep 2024
Comment from Hotel Management
28 Oct 2024 by Valentin Lemeunier, Hotel Management
Dear Carlos Eduardo,Thank you for taking the time to respond to our post stay survey. It is a pleasure to know that we left a good impression on you and have met your expectations during your recent stay with us.We are looking forward to welcoming you back soon. Kindest Regards,Valentin LemeunierAssistant Front Office Manager
5 out of 5
by A verified traveler from toronto

Posted 21 Sep 2024
awesome hotel in an incredible area of London!
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Great location. Attentive Staff. Paid three times the price because Swift was in town but still worth the money!
Comment from Hotel Management
28 Oct 2024 by Valentin Lemeunier, Hotel Management
Dear Andrea,Thank you for taking the time to respond to our post stay survey. It is a pleasure to know that we left a good impression on you and have met your expectations during your stay with us.We are looking forward to welcoming you back soon. Kindest Regards,Valentin LemeunierAssistant Front Office Manager
5 out of 5
by A verified traveler

Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
28 Oct 2024 by Valentin Lemeunier, Hotel Management
Dear Mr. ,Thank you for taking the time to provide us with your valuable feedback. It is a pleasure to know that we left a good impression on you and have met your expectations during your recent stay with us.We are looking forward to welcoming you back soon. Kindest Regards,Valentin LemeunierAssistant Front Office Manager
5 out of 5
by A verified traveler

Posted 25 Aug 2024
Extremely friendly and attentive. Oustanding services, very thoughtful staff
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Staff was very attentive and facilities well maintained.
5 out of 5
by A verified traveler from Chapel Hill

Posted 18 Aug 2024
Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.
5 out of 5
by A verified traveler

Perfect stay in London

Posted 9 Aug 2024 on Hotels
Perfect service, perfect location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024
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