Ratings based on 59 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Spacious suites, excellent staff, very good breakfast included
Comment from Hotel Management
25 Mar 2024 by Natalie Wilkinson, Hotel Management
Dear Michael, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards,Natalie WilkinsonExecutive Assistant to General Manager
by A verified traveler from Zahra
Posted 12 Sep 2023
Very quiet, helpful stuff .
Comment from Hotel Management
12 Sep 2023 by Andrew Henning, Hotel Management
Dear Adel,Thank you so much for taking the time to share your feedback following your recent stay.We are delighted you experienced our property and service.Rest assured, I shall share your feedback with the team, and we look forward to welcoming you back to Grosvenor House Suites in the near future.Kind regards,Andrew HenningGeneral Manager
by A verified traveler
Posted 16 Nov 2022
Nice location
Comment from Hotel Management
2 Dec 2022 by Andrew Henning, Hotel Management
Dear David, Thank you so much for taking the time to share your feedback following your recent stay.We are so delighted you had such a wonderful time and loved location of our property. Rest assured; I shall share your feedback with the team.Thank you once again David, and we look forward to welcoming you back to Grosvenor House Suites in the near future.Kind regards,Andrew HenningGeneral Manager
by A verified traveler
Posted 9 Mar 2020 on Hotels
Concierge were quite friendly specifically Paolo from Italy.
Moreover, reception was helpful and provide me with late checkout.
by A verified traveler
Posted 27 Feb 2020 on Hotels
by A verified traveler
Not bad
Posted 4 Dec 2019 on HotelsThe hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
by A verified traveler
Posted 4 Dec 2019 on Hotels
by A verified traveler
Posted 24 Nov 2019 on Hotels
by A verified traveler
Posted 5 Apr 2019 on Hotels
by A verified traveler
Amazing Staff
Posted 31 Mar 2019 on HotelsAmazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
