Ratings based on 236 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
This was a last minute get way, the location was perfect and the Appartement was lovely and had all I needed
5 out of 5
by A verified traveler from New Glasgow

Posted 15 Nov 2024
Sraff,,laundry very nice room
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Absolutely perfect location to see the sights of Salzburg
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Wonderful stay & only a 10min walk to Old Town! Seamless check in AND our room was available prior to check in time which was fantastic after a long travel day. The apartment was very clean and had plenty of space. The bathroom was clean as well and the shower had good water pressure.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Property is about 10-15 minutes from the train station and about 10 minutes from old town. They provided lockers to store our luggage when we arrived early and our room was not ready. There is no person to greet you at the counter but the phone near the kiosk to check-in connects to a person who answered fairly quickly and was helpful.
Comment from Hotel Management
11 Nov 2024 by Avital , Hotel Management
Thank you for sharing your experience with us! We’re glad you enjoyed the convenient location and found our luggage storage helpful for your early arrival. Our virtual check-in support aims to make things as smooth as possible, so we're happy to hear that our team was able to assist quickly. We hope you had a wonderful time exploring the old town and look forward to welcoming you back on your next visit!
4 out of 5
by A verified traveler

Posted 1 Nov 2024
Very well located, clean and spacious room. Only difficulty was getting in with the online checkin, but we were provided with very quick support. Would stay there again and recommend.
Comment from Hotel Management
11 Nov 2024 by Avital , Hotel Management
Thank you for your kind words and recommendation! We’re so glad to hear that you enjoyed the location, cleanliness, and spaciousness of the room. We apologize for any initial challenges with the online check-in, but we’re happy our support team could assist you.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
I really enjoyed this place. We were three adults….the couch that opened up was very comfy. The large bed in bedroom was big and super comfy. Kitchen well stocked. Even a shoe horn! We did our laundry downstairs….so appreciated being able to do that.
Comment from Hotel Management
11 Nov 2024 by Avital , Hotel Management
Thank you for your lovely feedback! We’re thrilled to hear that you and your group were so comfortable during your stay—from the cozy beds to the well-equipped kitchen. We’re glad the laundry facilities made your stay even easier and more convenient. It was a pleasure hosting you, and we’d love to welcome you back anytime!
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Our apartment was a one bedroom with the best pull out couch. Large kitchen/dining,/living room area. Awesome renovated apartment.
Comment from Hotel Management
30 Oct 2024 by master Team, Hotel Management
Hello Lisa!Thank you for choosing to stay with us. Your feedback is important to us. We hope to have the pleasure of hosting you again in the future.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
We had a blast while staying for four nights in a one bedroom apartment. The beds were really confortable, it was clean, modern, the location was perfect, 15 min walk to the train station and to the old town, communication with the management flawless.
Comment from Hotel Management
30 Oct 2024 by master Team, Hotel Management
Dear Valentina,Thank you for staying with us and sharing your valuable feedback. We are glad you enjoyed your time at master Mirabell!We hope to host you again soon.
5 out of 5
by A verified traveler from Fonthill

Posted 21 Oct 2024
This is a newly renovated property, bathroom is spacious. Nice to have a kitchen. Windows open. Bedding is comfortable. Close to Mirabel Gardens and walkable to the Old Town.
Comment from Hotel Management
30 Oct 2024 by master Team, Hotel Management
Dear Deborah,We appreciate you choosing to stay with us and for sharing your insights!We hope to have the opportunity to host you again at one of our master properties.