Ratings based on 931 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Perfect for a night out in the city
Comment from Hotel Management
25 Nov 2024 by The Natives, Hotel Management
Hello Catriona,Thank you for a great review. We are happy to know you enjoyed your stay. Hope to welcome you again in the future.Best Regards,
by A verified traveler
Posted 8 Nov 2024
Hands down one of my favorite places I’ve ever stayed! The customer service was top notch. The employees were a joy to be around. I look forward to going back and staying again!
Comment from Hotel Management
9 Nov 2024 by The Natives, Hotel Management
Hi Sarah! Thank you so much for the amazing review. It was a pleasure to host you and we are so glad to hear our staff done a great job! We can't wait to welcome you back again! Kindest Regards, The Natives
by A verified traveler
Posted 3 Nov 2024
Gracious staff, beautiful room
Comment from Hotel Management
4 Nov 2024 by The Natives, Hotel Management
Hi Janneane,Thank you for a wonderful review. We are very happy to hear you enjoyed staying with us. We hope we can welcome you again in the future.Yours,
by A verified traveler
Posted 19 Oct 2024
Awesome deal on parking and AMAZING location. We had a blast
Comment from Hotel Management
20 Oct 2024 by The Natives, Hotel Management
Hi Missy, thanks so much for the cracking review! We are so glad to hear you enjoyed your stay with us and hope to get the chance to welcome you back again soon! Kindest Regards,
by A verified traveler
Posted 7 Oct 2024
Clean and friendly
Comment from Hotel Management
8 Oct 2024 by The Natives, Hotel Management
Hello Shaili,Many thanks for a great review. We are so happy to hear you enjoyed staying with us at Native. We hope to welcome you again in the future.Yours,
by A verified traveler
Posted 2 Oct 2024
loved it!
Comment from Hotel Management
3 Oct 2024 by The Natives, Hotel Management
Hi Roberta,Thanks for the great review. We are very happy to hear you enjoyed your stay with us. We hope to have you back again soon. Yours,
by A verified traveler from Mount Eliza
Posted 28 Sep 2024
Great stay but sometimes desk not manned. Thankfully we didn’t have to wait too long.
Wasn’t thrilled about having a wheelchair accessible room, as showering wasn’t a great experience. It was very expensive for a Wednesday overnighter.
Comment from Hotel Management
28 Sep 2024 by The Natives, Hotel Management
Hi Darren, Thanks for the great review. We are very happy to hear you enjoyed your stay with us. We do apologise for the accessible, unfortunately it is a requirement for a Hotel. We also do have someone in the Hotel 24 hours a day, but we do have to leave reception from time to time to help our guests out. We hope to have you back again soon. Yours,
by A verified traveler
Posted 25 Sep 2024
Big rooms, great amenities
Comment from Hotel Management
26 Sep 2024 by The Natives, Hotel Management
Hello Melissa,Many thanks for a great review. We are happy to hear you enjoyed your stay with us at Native. We hope to welcome you again in the future.Yours,
by A verified traveler
Posted 25 Sep 2024
Only stayed one night! Centrally located, spacious, quiet, and convenient. Really appreciated Ian at the front desk who was attentive to our requests and very helpful.
Comment from Hotel Management
25 Sep 2024 by The Natives, Hotel Management
Hello Dawn,Many thanks for an incredible review. We are glad to hear you enjoyed staying with us at Native. We hope to welcome you again in the future. Yours,
by A verified traveler
Posted 23 Sep 2024
Stayed in room 407. Was shocked to discover work tops had not been cleaned and was covered in some sauce on kitchen area surfaces, dirty hand prints on coffee table, crumbs on sofa. Its like only the bed was changed and bathroom cleaned however the kitchen and living room area was not cleaned at all. I had to go get a cleaner to show her the uncleaned areas in the apartment which was cleaned then. Upon looking inside the fridge to after it had not been wiped out inside for some time. I had requested extra bedding for the sofa bed, which I had neither received. Not what one would expect from an establishment for that money!!
Comment from Hotel Management
28 Sep 2024 by The Natives, Hotel Management
Hi Julanta, Thanks for the review, we appreciate your feedback. We are sorry to hear the room wasn't clean to your standards. We are happy we were able to get someone in to touch it up for you. We have gone back to our housekeeping department to find out what happened there. We also don't see any notes in your booking from Expedia or the sofa bed to be set up for you on arrival. However, we are her 24 hours to bring any linens you might need. We hope to have you back with us again soon. Yours,
