Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Who is Chris McGuiness
by A verified traveler
Posted 22 Sep 2024
Outside air conditioning units noisy.
Bathroom clean, but needed a bit of updating.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Anna, Hotel Management
Thank you for your review. We hope to see you at the Glasgow Marriott again soon!
by A verified traveler
Posted 4 Sep 2024
There was no TV because of "WEAK OR NO SIGNAL" in the room. Also WI FI was hit or miss. Very unusual in a city centre hotel of this calibre.
Have to pay £12 for parking, not stated in Expedia booking.
Comment from Hotel Management
8 Sep 2024 by Anna, Hotel Management
Thank you for taking the time to provide feedback on your stay. I will certainly ask our maintenance team to have a look at the issues you experienced during your stay as this is not the normal for our hotel. I am very sorry for this. I hope you choose to stay with us at the Glasgow Marriott when we can provide you with a more relaxing and smoother stay.
by A verified traveler from Ringwood
Posted 1 Sep 2024
The room was lovely, fresh, clean with an exceptionally comfortable bed. All staff were very helpful and friendly. I couldn't fault it and can't wait to go back.
Comment from Hotel Management
2 Sep 2024 by Anna, Hotel Management
Dear Wendy,Thank you for your very kind feedback. We hope you will be able to return to the Glasgow Marriott for a stay again soon!
by A verified traveler
Posted 1 Sep 2024
Expedia owe me £212.00 as they had 2 rooms booked i only needed 1 executive room for 2 people but instead i was informed at check in & there were 2 rooms & money had been taken for both. I am requesting a refund for the room not used or needed whichvwas cancelled at check in
Comment from Hotel Management
2 Sep 2024 by Anna, Hotel Management
Dear Hazel,Thank you for the feedback. We have been in contact with Expedia today. You should hear from them soon.
by A verified traveler
Posted 28 Aug 2024
Parking on site, spacious rooms, and helpful staff
Comment from Hotel Management
1 Sep 2024 by Anna, Hotel Management
Dear Barbara,Thank you for providing the lovely feedback. We hope to see you at the Glasgow Marriott again soon.
by A verified traveler from Potomac
Posted 25 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Anna, Hotel Management
Dear Lisa,Thank you for the review. We hope to see you at the Glasgow Marriott again soon!
by A verified traveler
Posted 23 Aug 2024
I’ve already provided this feedback but I’ll do it again….Expedia should be ashamed of themselves as should Marriott.
Unbeknownst to myself, the hotel was undergoing extensive renovations across multiple floors simultaneously- the power tools being used to shatter and remove the ceramic tiles in the rooms were ridiculous- and started early everyday.
I tried to get help from Expedia- that’s like trying to find a unicorn…I insisted on a full refund or another hotel immediately- I got neither.
So I’m making it my mission to make everyone aware of the support or lack thereof one can expect from Expedia.
I had to pay for my hotel but stay on my cousins pull out sofa an hour away from Glasgow.
Miserable experience and deplorable treatment of a senior citizen
Comment from Hotel Management
1 Sep 2024 by Anna, Hotel Management
Dear Mr Andrew,Thank you for taking the time to provide feedback. I am very sorry for the experience you had at the hotel. We are looking forward to the renovations being completed soon so we can provide a more relaxing stay.
by A verified traveler from Potomac
Posted 21 Aug 2024
Lots of construction and hotel was being remodeled so very noisy. Also around the hotel
The staff was lovely and everything else was very nice especially the executive lounge
Comment from Hotel Management
22 Aug 2024 by Anna, Hotel Management
Thank you so much for your feedback! I am sorry for the noise disruption you experienced during your stay. We do everything we can to minimise these issues. We hope to see you at the Glasgow Marriott again soon.
